This is the second time I have had Rene as my service advisor which I specifically asked for because he is awesome. He is polite and is a great example of what customer service should be.
11/27/2019
Lisa W. VERIFIED CUSTOMER
Michael is always very helpful, kind and knowledgeable!
11/27/2019
Ricardo B. VERIFIED CUSTOMER
Michael has been my service technician before; and just like the previous occasion, he was extremely helpfull, knowledgeable and very professional.
11/27/2019
Daniel T. VERIFIED CUSTOMER
Michael was extremely helpful and a pleasure to work with.
The consummate pro.
11/26/2019
Holly W. VERIFIED CUSTOMER
Our car was not washed after service. The excuse given was “we cannot wash cars with aftermarket wheels.” Our car has been serviced exclusively at Longo and has been washed EVERY SINGLE TIME prior to today! This is a sorry excuse for shoddy service.
11/26/2019
Noreen V. VERIFIED CUSTOMER
It was good service
11/26/2019
PANDA K. VERIFIED CUSTOMER
He went above and beyond
11/26/2019
Tom N. VERIFIED CUSTOMER
Very nice service
11/26/2019
Barbara G. VERIFIED CUSTOMER
Rene is still assisting me with the car. The issue are the tire sensors.. I have an appointment tomorrow.
11/26/2019
Andrew K. VERIFIED CUSTOMER
Rene was awesome today. Took care of me and got me out ASAP. Thank you guys. Happy thanksgiving
11/26/2019
Jessica P. VERIFIED CUSTOMER
I was told my car was being washed and when they delivered it looks like they attempted but back was very dirty!!
11/26/2019
ARIANNE N. VERIFIED CUSTOMER
I waited 8 hours and no complement car wash?
11/25/2019
Starr V. VERIFIED CUSTOMER
Great job with customer service.
11/25/2019
Cristina H. VERIFIED CUSTOMER
David was great! He told me what could be the problem of my car and he was right about it. His communication was quick and costumer service was excellent.
11/25/2019
Virgil R. VERIFIED CUSTOMER
Great service. I was very pleased with the communication from Eric and with the overall experience.
11/25/2019
Art M. VERIFIED CUSTOMER
Great service especially with Eric Anaya.
11/25/2019
Alan C. VERIFIED CUSTOMER
Check up was fine. Waiting to get the car took too long. I was the only customer there.
11/25/2019
Joan M. VERIFIED CUSTOMER
Thank you for doing a great job.. I am very satisfied customer, keep up the good work thumbs up
11/25/2019
Ching C. VERIFIED CUSTOMER
Very good service
11/25/2019
Yanmei G. VERIFIED CUSTOMER
I got pretty good service during my car maintenance. It is like a neighborhood. Thanks for Robin’s help as well as all the staff in Longo.