Man Wong gives exceptional customer service for over 20 years. I drive from Santa Monica just to see him and wouldn’t think of going anywhere else besides Longo Lexus....despite the traffic :)
2/3/2020
Maria E. VERIFIED CUSTOMER
I’ld be happy to fill out the survey.
2/3/2020
Han L. VERIFIED CUSTOMER
Hello,
Mike made my visit super comfortable. It was my first visit to the El Monte location and Mike provided outstanding service. He cared and ensured quality throughout the process and rendered appropriate communication towards my needs. I’m definitely coming back for my next check up and will have it scheduled with Mike!
2/3/2020
Bobbi M. VERIFIED CUSTOMER
Francis is a superstar and always takes such great care of my car service!
2/3/2020
Denise M. VERIFIED CUSTOMER
Francis is great. He is personable, friendly and professional as well as being very efficient.
2/3/2020
Daniel G. VERIFIED CUSTOMER
Well done
2/3/2020
Mayra E. VERIFIED CUSTOMER
Very pleased he was very helpful
2/3/2020
Danitra P. VERIFIED CUSTOMER
I alwayz feel confident that Daniel Perez will oversee top quality service on my car. He also makes follow-up calls to inform me on the status of the repair. I love working with him.
2/3/2020
Susie T. VERIFIED CUSTOMER
John Yang provided excellent customer care. Service on car meticulous. I’m new to Lexus (and Longo Lexus). I used to lease BMW but took over my brother’s lease. So far the service and care at Longo Lexus is far better than any other luxury car dealer that I’ve dealt with. My next car will definitely be a Lexus.
2/2/2020
Elizabeth M. VERIFIED CUSTOMER
I would like to say thank you to Kelly. He was very helpful in getting me all my services done and even went the extra mile to get everything done for me on time and I am extremely grateful for all his work.
2/2/2020
Paul K. VERIFIED CUSTOMER
He always hard work & kind
Thanks a lot
2/2/2020
Douglas J. VERIFIED CUSTOMER
Francis is fantastic. If he leaves, I leave.
2/2/2020
Patty H. VERIFIED CUSTOMER
Excellent
2/2/2020
Deborah L. VERIFIED CUSTOMER
Longo Lexus IS ALWAYS above & beyond!!
2/2/2020
Maggie C. VERIFIED CUSTOMER
Edgar was great. He followed up when he said he would. Clear and concise with his explanations.
2/2/2020
Wing Y. VERIFIED CUSTOMER
Complete and courteous communication by David. Everything was clearly explained with sound reasoning. The transportation for me was perfectly arranged and as painless as could be. Thanks!