Jennifer Lew, thank you so much for your cooperation and the procedure with servicing my car. You honestly gained a customer because of your politeness towards me and your way of guiding me. Thank you, Jennifer!!!! I also grab your personal business card for future reference and I would be looking forward to seeing you for my next service or further more questions. Thank you again.
2/21/2020
May Y. VERIFIED CUSTOMER
This is my second time having Rene Reynoso to help me with my car services, he went above and beyond about my repeatedly concerns on my car. I’m satisfied with his services and recommend him to my friends and families. Thank you Rene! You’re doing a great job!
2/21/2020
JAMES C. VERIFIED CUSTOMER
Everything was handled very well. Jennifer was very pleasant.
2/21/2020
Shunmei T. VERIFIED CUSTOMER
John he is wonderful service consultant and care about customers car and do the good service ! Thank you ! I gave him a 100% satisfied score
2/21/2020
Reynaldo V. VERIFIED CUSTOMER
Very satisfied thanks ????
2/21/2020
Alexander L. VERIFIED CUSTOMER
He was excellent. Patient and clear
2/21/2020
STEPHEN C. VERIFIED CUSTOMER
I drive from Burbank to you because I like the service and the way I am treated
2/21/2020
Tso Y. VERIFIED CUSTOMER
We are totally satisfied with Mr. Kelly Yang’s service. He is friendly, knowledgeable, helpful and totally trustworthy. His team completed the service ahead of the promised time. Thanks to Kelly, we appreciate his efforts.
2/21/2020
Nancy L. VERIFIED CUSTOMER
Thank you for the service I received at Longo Lexus. I would like to give a special thank you to James Palmer as well, very friendly and helpful throughout my service at Longo. I’ve gotten my car serviced a couple times and he’s by far my favorite service advisor. I’ll be asking for him the next time I need my car serviced, what a great asset to the team!
2/21/2020
KATHY V. VERIFIED CUSTOMER
Robin put me first as his customer when another customer was trying to ask him a question during our appointment. I thought that was commendable.
Regards Kathy
2/21/2020
Jacqueline A. VERIFIED CUSTOMER
Excellent cust service. Prompt service
2/20/2020
Christina P. VERIFIED CUSTOMER
Francis Has always been amazing and professional I’m super pleased with my service every time I go to Francis thank you
2/20/2020
Zhen G. VERIFIED CUSTOMER
Excellent
2/20/2020
Edwin V. VERIFIED CUSTOMER
Eric was friendly and courteous. He knew what we wanted and why but still ran tests just to make sure.
2/20/2020
ADA L. VERIFIED CUSTOMER
Everything is good. Except it takes long term to return my car. I waited 30 min outside before someone drive the car to me.
2/20/2020
Mariana R. VERIFIED CUSTOMER
The service was excellent. It was a routine service and an oil leak and a problem with the locks was discovered. Those items were taken care of immediately.
I was provided with a loaner of a U vehicle and I believe I have found my replacement car, when I buy a new car in a couple of years.
2/20/2020
James L. VERIFIED CUSTOMER
Man has been my service advisor for 12 years and that in itself, is a testament to the value that I believe he brings to the experience of visiting Longo’s service department.
2/20/2020
Analiza N. VERIFIED CUSTOMER
Great customer support. And satisfactory car service