John was good on updating about our car. I wish service was faster. I waited over 45min waiting to pick up my car. Why was it so long just for a pick up?
10/2/2021
Sadeth S. VERIFIED CUSTOMER
Good service. I like it
10/2/2021
Maria E. VERIFIED CUSTOMER
Man song it’s always very helpful and accommodating. The guys at the counter to get me a loaner car are super helpful. Thank you all for a great customer service.
10/2/2021
HSIO CHU. VERIFIED CUSTOMER
Very good service experience
10/2/2021
Esther E. VERIFIED CUSTOMER
She is the best
10/2/2021
Susie L. VERIFIED CUSTOMER
Thank you for the great service.
10/1/2021
Luis L. VERIFIED CUSTOMER
Michael Chico is the BEST!!! He helped me within a timely matter and made the process so simple and easy! Michael also directed me to get a rental car when I didn’t know i had that option; Michael definitely saved my day that day with saving me some time instead of waiting. Definitely going to ask for his services next time I GO!!
10/1/2021
Jeffrey I. VERIFIED CUSTOMER
As always the Longo Team goes over and above what's expected.
10/1/2021
Randolph V. VERIFIED CUSTOMER
Very efficient and Polite, courteous and was good to greet people
10/1/2021
Xiaolong L. VERIFIED CUSTOMER
excellent team
10/1/2021
Jerry F. VERIFIED CUSTOMER
Jim kept me well informed through the service process. Had the car detailed and they did a fantastic job.
10/1/2021
VIVIAN C. VERIFIED CUSTOMER
Courteous and professional staff, excellent service.
10/1/2021
Dahlia C. VERIFIED CUSTOMER
Francis Saldana is very professional and is very helpful. Always exceeds expectations.
10/1/2021
Ker K. VERIFIED CUSTOMER
Your car should be ready when you send the text saying the work is done. I unnecessarily had to wait roughly 30 minutes to get my car after arriving a Longo Lexus. Recommend not contacting customer until the car is actually ready.
10/1/2021
Mary B. VERIFIED CUSTOMER
Francis was very personable, professional and kept me informed throughout the service visit.
10/1/2021
JOSEPHINE T. VERIFIED CUSTOMER
Eric and staff was very friendly help us , very knowledgeable and was able to help us and and gave us a very good deal and very happy with the service and will definitely refer this branch.
10/1/2021
KAI G. VERIFIED CUSTOMER
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10/1/2021
Betty L. VERIFIED CUSTOMER
Francis is very nice, patient and helpful. He is definitely the guy to talk to. I definitely would send my family and friends to him, which I have.
10/1/2021
Sue S. VERIFIED CUSTOMER
My first experience with Longo service department was a positive one. Everyone was very friendly and professional. I was very impressed with a quality customer service they provided me today.