Yes, satisfied w/Rene’s service. Disappointed that I was not contacted by a customer service rep after my last visit. Had the issues been identified & repaired, I would not have had to return for this service.
10/2/2021
Veronica M. VERIFIED CUSTOMER
Great staff and my car was serviced adequately. Longo is my new dealership of choice.
10/2/2021
AUDREY S. VERIFIED CUSTOMER
Absolutely Man is always always superb. He is always reachable, does a great job explaining things to me, is fair and Man is the reason I drive all that distance and have drive all that distance to Longo (some 35 miles) I live 2 miles from Keyes. Thank you for asking Man is a Aplus plus.
10/2/2021
Dauren T. VERIFIED CUSTOMER
Thank you for the great service. Jackelyne did great, she controled everything and kept me informed all the time. She has very good communication skills and even though it took some time for the parts delivery, Jackelyne de-escalated the whole situation by her great ability to talk to customer) Thank you very much once again!
10/2/2021
Glenn B. VERIFIED CUSTOMER
Friendly and convenient.
10/2/2021
Ghassan M. VERIFIED CUSTOMER
Very satisfied with lexus staff in El Monte
Rene was awesome in particular.
I also like to commend Daniel who found my air pods in the loaner car I returned. And called me back to pick it up.
Unforgettable experience.
10/2/2021
Joanny C. VERIFIED CUSTOMER
After the maintenance, usually the car will be washed and vacuumed, and making it look like new, but this time I found a lot of dust on my car inside and outside the car body:(
10/2/2021
Vahe K. VERIFIED CUSTOMER
Good service
10/2/2021
Bonnie H. VERIFIED CUSTOMER
Excellent service with excellent loaner too
10/2/2021
Susan S. VERIFIED CUSTOMER
He is the best service advisor, honest, courteous, and personable!
10/2/2021
JAIME M. VERIFIED CUSTOMER
Prices for service are getting are getting higher. The service check list was not marked
10/2/2021
Suzy H. VERIFIED CUSTOMER
Excellent services from Jennifer
10/2/2021
Chun W. VERIFIED CUSTOMER
He is very patient in explaining the problem to me. He is very knowledgeable knowing what he is talking about. He got my trust. My needs are met and expectations exceeded. Jobs well done.
10/2/2021
Veronica G. VERIFIED CUSTOMER
I had a good experience service was fast and property
10/2/2021
Linda S. VERIFIED CUSTOMER
Fast and easy
10/2/2021
TIFFANY N. VERIFIED CUSTOMER
Thank you for always taking care of me:)
10/2/2021
Janet S. VERIFIED CUSTOMER
I’m very happy with Man Wong!! He worked hard to get my car repaired.
I love my new car seat and appreciated the discount towards my seat belt.
I put my trust in him and feel safe on the road!!
Thank you Man Wong!!
10/2/2021
Jia L. VERIFIED CUSTOMER
Nothing
10/2/2021
Eric C. VERIFIED CUSTOMER
Francis was very courteous and thorough.
10/2/2021
Celso B. VERIFIED CUSTOMER
Prompt, honest and courteous service. Vehicle service was completed as promised.