Mr. Lorusso was a courteous and kind. I was satisfied with your service when I left your place.
10/7/2021
Sam S. VERIFIED CUSTOMER
David Was easy to work with and kept me apprised with the necessary information
10/7/2021
Sarah S. VERIFIED CUSTOMER
He was great! Very pleased with the whole experience.
10/7/2021
PATRICIA D. VERIFIED CUSTOMER
Always amazing!
10/7/2021
Ofelia L. VERIFIED CUSTOMER
All went well
10/6/2021
Miguel M. VERIFIED CUSTOMER
None
10/6/2021
DENNY S. VERIFIED CUSTOMER
Always performs with the highest standard. No wonder you are the #1 dealership in the U S.
10/6/2021
Robert H. VERIFIED CUSTOMER
waiting a half hour to drop off the car for servicing seems too long for me, not sure how you could improve it as you as so busy but it needs to be reconfigured.
service part went well, but was disappointed that they couldn't replace the damaged tire, just patched it and called it good. Doesn't seem like a good solution for myself who bought the tire protection plan
Jim Palmer the associate was friendly and efficient
10/6/2021
Christina M. VERIFIED CUSTOMER
Man Wong is fantastic!
10/6/2021
Joel R. VERIFIED CUSTOMER
Excellent service as usual
10/6/2021
Octavio L. VERIFIED CUSTOMER
My son was unable to pick me up and the service rep got me an Uber free of charge. Made it convenient for me. Also my car was washed which I was happy about. I love next to Cerritos and there is a Lexus dealership close to me but I am happy going farther to Longo because I feel the customer service is better. Thank you
10/6/2021
Hugo C. VERIFIED CUSTOMER
Rodolfo was great in following up with me on the status of the car. He gave me options along the way. I truly felt he had my best interest in mind. He has a customer first attitude! I give Rodolfo a 5 out of 5 stars!
10/6/2021
Fahd S. VERIFIED CUSTOMER
I appreciate that the engine bay was cleaned. Uber back was nice due to leather seats. Diagnostic fee gone. Just wished my car was kept in the garage since I didn’t opt in for the car wash and it rained. There’s a lot of water spots.
10/6/2021
Linda T. VERIFIED CUSTOMER
Excellent customer service!
10/6/2021
Dora C. VERIFIED CUSTOMER
Straight forward and clear with vehicle service details, greatly appreciated.
10/6/2021
Javid M. VERIFIED CUSTOMER
Good people working there. But fees a little too high.