I have very happy with Jim during all these years that I have been dealing with him and Longo Toyota and Longo Lexes
Thanks
Ted
9/29/2021
Rebecca M. VERIFIED CUSTOMER
Always great service from Beau and his team.
9/29/2021
Alex P. VERIFIED CUSTOMER
Excellent service, very satisfied.
9/29/2021
Li-Ann H. VERIFIED CUSTOMER
Robin Ho makes the whole car conundrum seem like a walk in a park. He is efficient and does his best to get your car serviced in a timely manner. Robin is knowledgeable, keeps you informed during the entire process, and offers sound advice when asked. Taking your car in for maintenance can seem a bit daunting at times, but Robin does his absolute best and treats customers like actual humans - rather than numbers. I wish more Service Consultants were like Robin. I will definitely be returning to Longo Lexus - especially when you have a guy like Robin Ho working laboriously to provide the most optimal service experience.
9/29/2021
Arlene N. VERIFIED CUSTOMER
Great service! Thank you!
9/29/2021
Misha G. VERIFIED CUSTOMER
Good job, John! Thanks a lot.
9/29/2021
Yong C. VERIFIED CUSTOMER
I am satisfied with your service and hope to inform me next time for maintenance, Jennifer Lew is the best, she can speak Mandarin.
9/29/2021
Paul M. VERIFIED CUSTOMER
Jim Palmer has been my Service Writer several times over the years. He is friendly and professional at all times. A definite asset to Longo Lexus!
9/29/2021
Linda C. VERIFIED CUSTOMER
Kelly Yang was kind and patient with me in explaining the services provided
9/29/2021
Yolanda M. VERIFIED CUSTOMER
Personable and responded to my text immediately.
9/29/2021
Yahying L. VERIFIED CUSTOMER
The service consultant Jim Palmer was very pleasant and the service was nice and satisfactory.
9/29/2021
Joe P. VERIFIED CUSTOMER
As always Francis was very thorough in his communication to me about my vehicle. My car was serviced in a timely manner and his customer service was excellent! Thanks again!
9/29/2021
Samuel C. VERIFIED CUSTOMER
Overall excellent service! Loaner car process was slow but the rest was great.
9/29/2021
John C. VERIFIED CUSTOMER
Jennifer is very helpful and knowledgeable. She is my favorite representative at Longo.
I love the courtesy vehicle and the Longo Lexus experience. It is definitely too notch. The best experience I have had with any car company. I am a very satisfied customer.
9/29/2021
Irma E. VERIFIED CUSTOMER
Renee was very kind and helpful
9/29/2021
Trung N. VERIFIED CUSTOMER
Thanks to Kelly n her team,the service is faster than I expected
9/29/2021
Vivian V. VERIFIED CUSTOMER
Robin has excellent customer service skill and very thorough.
9/29/2021
Joe K. VERIFIED CUSTOMER
Kelly didn’t give a quote of the cost or provide details of what was going to be charged. Maybe too complacent, and pompous.
9/29/2021
Thomas T. VERIFIED CUSTOMER
Service advisor Man Wong provided me with an exceptional service experience.