Michael Chico is very friendly .polity and experienced , he knows his job very well , provide to me an excellent service !
9/26/2021
Maria Angela. VERIFIED CUSTOMER
Michael Chico was a delight to work with. He communicated what was done to my car and updated me accordingly. He even suggested that I can get a loaner car since it was going to take at least 3 hrs, which I happily did. When I came back in the morning to pick up my car, I only waited less than 10 mins and my car pulled up and was ready to go. Thank you, Longo! Keep up the good work that you do!
9/26/2021
Casimiro D. VERIFIED CUSTOMER
Always a great experience when servicing my car. Go Team Longo Lexus!!!!
9/26/2021
GILBERT Q. VERIFIED CUSTOMER
Francis is always great. He gives me good advice about the current and future service on all of my cars. He also makes sure I can secure a loaner car. I keep going to Longo for service because of Francis.
9/26/2021
John W. VERIFIED CUSTOMER
Very fast service.
9/26/2021
Thomas D. VERIFIED CUSTOMER
Very polite and professional.
9/26/2021
Yolanda U. VERIFIED CUSTOMER
Great service as always.
9/26/2021
Jennifer H. VERIFIED CUSTOMER
Jennifer Lew is pretty bad when it comes to following up. No attempt to build a relationship. Not happy with the customer service.
9/26/2021
MICHAEL W. VERIFIED CUSTOMER
Ok
9/26/2021
FEN J. VERIFIED CUSTOMER
We are lucky to have Man Wong as our service consultant for so many years. His service and maintenance work provided keep our vehicle running more years than usual.
9/26/2021
Anthony M. VERIFIED CUSTOMER
Good service
9/26/2021
DOROTHY A. VERIFIED CUSTOMER
Satisfied
9/26/2021
KAREN L. VERIFIED CUSTOMER
It took 1 1/2 hours from the time I called the advisor until an Uber came to pick me up to get my car. This is way too long of a wait.