Francis provides excellent knowledgable service in the most courteous and professional and personal manner.
His knowledge and assistance assured me that my required service is being provided with utmost care which is a very positive reflection of the service provided by Longo Lexus.
9/25/2021
Judy C. VERIFIED CUSTOMER
John was so nice and kind . He answered all my questions. Thank you John.
9/25/2021
Ruoyu Z. VERIFIED CUSTOMER
Great service
9/25/2021
David H. VERIFIED CUSTOMER
Thank you for your service towards my vehicle Lexus RX 350 ( 2007). All the employees are so nice, fast , loyal & trustable , especially Mr Edgar who is the service consultant.
I’m so happy with your job ! ??????????
9/25/2021
Ru Z. VERIFIED CUSTOMER
thanks for the great service!
9/25/2021
Mercedes V. VERIFIED CUSTOMER
I am very satisfied with the treatment I received from Mr. Kelly Yang. He explained the long wait and ordered an Uber to take me home and pick me up when my car was ready. I’m very happy I bought my car at Longo Toyota.
9/25/2021
John K. VERIFIED CUSTOMER
The amount of time that it took for the tire service was a little long but I did get my 2 tires and 2 tire sensors replaced along with a wheel alignment. It was over three and a half hours when I finally pulled out of Longo’ s driveway.
9/24/2021
Nancy G. VERIFIED CUSTOMER
I received a charge on my credit card of $24 that I don’t know the reason it was charged. Description shows CT Longo Lexus Transport.
I paid close to $300 that day and returned the loaned vehicle with fuel and no scratches within 24 hours of receiving the call that my car was ready for pickup. Why was a charged a fee? I’ve been doing my service at Longo for many years and have used the loaner service multiple times so this was an unexpected surprise.
9/24/2021
Kl James. VERIFIED CUSTOMER
Robin Ho did excellent work - he is always professional knowledgeable friendly and great follow up. Robin is a asset to the longo team .
9/24/2021
Kelly H. VERIFIED CUSTOMER
Good service and friendly
9/24/2021
YINGSHUO L. VERIFIED CUSTOMER
oerfect
9/24/2021
Stephanie C. VERIFIED CUSTOMER
Fast organized and efficient. This is very important to me since I have a very heavy daily schedule and taking care of family requires a reliable vehicle in case of emergencies. Getting my car serviced at Longo Lexus was great cause I was provided a courtesy car while mine was getting serviced. This adds to the peace of mind!
Thank you!!!
9/24/2021
Jeff C. VERIFIED CUSTOMER
Ok
9/24/2021
Clay C. VERIFIED CUSTOMER
Jim Palmer and the whole team was the best customer service. Thank You
9/24/2021
Sandra G. VERIFIED CUSTOMER
Very satisfied with Man Wong , and very happy with my service.
9/24/2021
Denis P. VERIFIED CUSTOMER
Excellent feedback throughout the maintenance time. Great communication
9/24/2021
Leo Z. VERIFIED CUSTOMER
Thank you so much.
Good !
9/24/2021
Yau W. VERIFIED CUSTOMER
Mr. Ho is very supportive and friendly person. I’m glad that he provides the services.
9/24/2021
Divina M. VERIFIED CUSTOMER
As usual, Francis met our expectations. Will certainly come again.
9/24/2021
Thelma H. VERIFIED CUSTOMER
Jennifer lew Explain to me why the company had to keep my car I thought that was very professional.