The interaction with James was great, clear and professional despite the requirements from COVID. I am pleasd and satisfied.
12/3/2020
MICHELLE C. VERIFIED CUSTOMER
Edgar always provides excellent customer service.
12/3/2020
Edie B. VERIFIED CUSTOMER
It was absolutely wonderful, we could not have been happier. Streamlined organized and everything was as promised. Longo is our dealer. And Jim was on top of everything all of the time keeping me posted. We were most happy with the incredible service that you provided especially during this COVID time, Thank you for looking after us. Edie B
12/3/2020
VICTOR C. VERIFIED CUSTOMER
Last time I had a horrible experience, today I gave you a chance, Your manager was “very nice “(Ahahaha) on giving 15% off because of my previous complaint . Really!!! Was a joke! “Because I already complained what is the point for recovery service right?
Bye Monte Lexus!
12/3/2020
OSCAR L. VERIFIED CUSTOMER
Great service
12/3/2020
Maria J. VERIFIED CUSTOMER
I’m very impressed and grateful that you have this service very convenient and fast. The driver was so courteous and kind. Will definitely do this service again. Great job and excellent service.
12/3/2020
Choe H. VERIFIED CUSTOMER
Great service and advise from Jim
12/3/2020
Jasmin M. VERIFIED CUSTOMER
The service was very good!
12/3/2020
John C. VERIFIED CUSTOMER
Appreciated customer service provided by Rodolfo. He made sure we totally understood our issue of concern.
12/3/2020
Micheal L. VERIFIED CUSTOMER
Super nice pro person, funny patient,i will come back find him and he only thank u
12/3/2020
Decamp C. VERIFIED CUSTOMER
Check out process with ability to pay in advance was great.
12/3/2020
Edward C. VERIFIED CUSTOMER
She was very knowledgeable and kind to my needs . I live near a much closer Lexus dealer but due to your superior service I make the longer travel to Longo.
12/3/2020
Qi L. VERIFIED CUSTOMER
Thanks Robin
12/3/2020
GLENN K. VERIFIED CUSTOMER
They forgot to put a new battery in my remote. I specifically mentioned this.
I just paid &1300 for the service on my car and they didn’t put a new battery in my remote.
12/3/2020
Lizabeth C. VERIFIED CUSTOMER
Kelly was great and appreciate the service
12/3/2020
Lai C. VERIFIED CUSTOMER
Service was excellent. The appointment and courtesy car were arranged nicely. Service was done by excepted time