The work took longer than expected but David was very kind and so helpful.
1/28/2021
Kim T. VERIFIED CUSTOMER
Excellent service thank you
1/28/2021
Liza M. VERIFIED CUSTOMER
David was a big help
1/28/2021
Sandra M. VERIFIED CUSTOMER
I developed a trust with Edgar He has made my experience worth wanting me to coming to Longo I trust that he has my best interest in hand I really appreciate that
1/28/2021
Joseph B. VERIFIED CUSTOMER
Thanks!
1/28/2021
Domingo H. VERIFIED CUSTOMER
Francis is GREAT
1/28/2021
JAMES M. VERIFIED CUSTOMER
Awesome job as always ! Lexus can be expensive but the service and professionalism make the experience worthwhile . Man Wong did an excellent job and will request him in the future .In addition due to the pandemic and my late hours at work ‘ I really appreciate the flatbed service . Driver Julio Arceo did an excellent job and made some really insightful recommendations in regards to future service .
1/28/2021
SYLVIA A. VERIFIED CUSTOMER
Jim was my adviser when I purchased my 1st Lexus in 2002. I moved to Palm Springs and upon my return I was delighted that Jim was still at Longo. He's always professional, courteous and efficient.
1/28/2021
Gregory B. VERIFIED CUSTOMER
Your firm sets the standard f or automotive excellence. I appreciate e it and
And the amount of time and effort it takes to make this happen.
1/28/2021
GEORGE S. VERIFIED CUSTOMER
It was a great experience. Frank and his crew were amazing. Very satisfied with the work done.
Thanks to all involved!
George
1/28/2021
Rhodaline D. VERIFIED CUSTOMER
I absolutely very satisfied with the service of Beau Ly . He is very accommodating and the service was on time
1/28/2021
Tina C. VERIFIED CUSTOMER
Excellent service experience at Lexus Longo today. Kelly Yang is very accomodating and very friendly!
1/28/2021
QING Y. VERIFIED CUSTOMER
Jennifer is very helpful! I can speak English a little,I think her to speak Chinese with me!
1/27/2021
HASU P. VERIFIED CUSTOMER
Francis has excellent customer skills! He was very professional and thorough in writing me up and understood what the issue was with and got it fixed in a very timely manner. Thanks you.
1/27/2021
LEO C. VERIFIED CUSTOMER
Awaiting to hear back from the service advisor regarding my panel and dash replacement . Thank you
1/27/2021
JAVONTE S. VERIFIED CUSTOMER
Oil change was a little pricey and They said my car couldnt get washed because of a crack, but the cerritos lexus had just washed it a couple of days ago
1/27/2021
Wenzheng W. VERIFIED CUSTOMER
No
1/27/2021
Sikha K. VERIFIED CUSTOMER
He was very cordial and helpful.
1/27/2021
DEISY M. VERIFIED CUSTOMER
Good experience the only thing that was not great was the 30 minute wait I had to do when I got there in order for them to receive my car of which made me late for work.