Robin Ho was exceptional. He provided details about my service and answered all of my questions. He has been so helpful and I appreciate all of his time and service.
1/30/2021
JIMMY C. VERIFIED CUSTOMER
He’s been my service advisor for many years. He’s like family
1/30/2021
Peter H. VERIFIED CUSTOMER
The experience was very good. I was called to schedule the recall repair. Longo Lexus got me a loaner car. I reported another issue on my car that actually needed 1 week to repair. During this period, I could try the Lexus IS 300 that we never owned (we owned ES, NX and RX now). The people at Service Department are very nice and helpful.
1/30/2021
Teresa L. VERIFIED CUSTOMER
Thank you Jennifer for taking care of my car's needs. You communicated in a timely manner. You were patient and efficient. I look forward to the next visit.
1/30/2021
David L. VERIFIED CUSTOMER
Man Wang is awesome!
1/30/2021
Richmond C. VERIFIED CUSTOMER
Frank has been an awesome service advisor as look forward to working with him again the next time my car needs service
1/30/2021
Geraldine S. VERIFIED CUSTOMER
Very satisfied with your service!
1/30/2021
NATHANIEL S. VERIFIED CUSTOMER
Windshield was cracked when I picked up my car
1/29/2021
Gary L. VERIFIED CUSTOMER
David was very helpful, appreciate working with him.
1/29/2021
Kazuo H. VERIFIED CUSTOMER
Excellent service all around.
1/29/2021
Angelina G. VERIFIED CUSTOMER
Thank you Kelly for all your help.
1/29/2021
RENATO D. VERIFIED CUSTOMER
Beau was just great! He delivered excellent customer service.
1/29/2021
Mary S. VERIFIED CUSTOMER
I'm happy by the service
1/29/2021
GEORGINA Q. VERIFIED CUSTOMER
Edgar was professional, answered all my questions politely and stated date for completion. As well he did a follow up call when I telephoned him regarding a question.. Edgar gave excellent service and as a senior customer it was greatly appreciated.
1/29/2021
Alicia L. VERIFIED CUSTOMER
Beau is always so helpful.
1/29/2021
Ling H. VERIFIED CUSTOMER
Always update for what is going on for the service and wonderful job done to clean my car inside out !
Good job and excellent service !
1/29/2021
Daniel S. VERIFIED CUSTOMER
couldn't be more happy, thank you James
1/29/2021
Douglas R. VERIFIED CUSTOMER
Frank was personal and professional. The whole process was efficient and the facility was clean. It is always a pleasure dealing with pleasant employees. Thank you Frank for being so kind.