Frank is always a pleasure to work with. I'm thankful for his assistance.
1/31/2021
FLORINE R. VERIFIED CUSTOMER
Good
1/31/2021
Patrick T. VERIFIED CUSTOMER
Excellent guidance, advice, and honesty
1/31/2021
CANDY L. VERIFIED CUSTOMER
Robin Ho is highly recommended when dealing with customers he knows what the customer needs and he’s patience as a customer I don’t feel rush when he explained what you need. He’s truly an asset in the company.
1/31/2021
Ellison W. VERIFIED CUSTOMER
Done so fast even Saturday noon only taking an hour waiting I save lots of time thank you
1/31/2021
Romeo P. VERIFIED CUSTOMER
He is very helpful and accommodating
1/31/2021
Maricela M. VERIFIED CUSTOMER
Everyone was helpful, nice and lovely0
1/31/2021
CAM T. VERIFIED CUSTOMER
Thanks
1/31/2021
Janie N. VERIFIED CUSTOMER
Very good
1/31/2021
SHANA J. VERIFIED CUSTOMER
James was extremely helpful, polite and knowledgeable. He assisted me and encouraged me to come in when I was no longer going to have my vehicle serviced that day after all. I was very appreciative with his service.
1/31/2021
Mark N. VERIFIED CUSTOMER
Robin Ho has been our family Lexus service advisor now for a number of years. An asset to Longo Lexus. We could not be happier.
1/31/2021
Evalinda B. VERIFIED CUSTOMER
He was very professional and informative.
1/31/2021
Roger M. VERIFIED CUSTOMER
The wait time for a battery change of 3 plus hours is unheard of. And to top it off, they tell my daughters to wait outside while it’s raining, that it’ll only take less than an hour and ends u taking more than three hours. Very disappointed w the customer service.
1/31/2021
Alex C. VERIFIED CUSTOMER
James is very helpful and explained every detail they need to do with my car.
1/30/2021
CHERYL D. VERIFIED CUSTOMER
Very professional and courteous.
1/30/2021
Alma C. VERIFIED CUSTOMER
Great customer service
1/30/2021
Irene C. VERIFIED CUSTOMER
I am very satisfied with David’s services. I noticed that my car’s trunk and back light got scratched when picking up my car. I was told that the scratches were caused due to the automatic car wash machines. However, David was able to have your Collison technician fixed them for me on the same day.
Thanks
Irene C
1/30/2021
Norman W. VERIFIED CUSTOMER
Experience was very professional and complete. Would highly recommend to other customers if needed.
1/30/2021
Jorge G. VERIFIED CUSTOMER
Cordial and very helpful!
1/30/2021
Diana H. VERIFIED CUSTOMER
I'm always satisfied when I go in to get my car service. Jennifer Lew is awesome, honest and cares about her clients. Great customer service! Thank you Jennifer!