Experience was very satisfactory despite of the pandemic situation.
2/3/2021
Vincent C. VERIFIED CUSTOMER
Good service
2/3/2021
Dino V. VERIFIED CUSTOMER
Thanks
2/2/2021
Anne C. VERIFIED CUSTOMER
Fully satisfied
2/2/2021
Raymond A. VERIFIED CUSTOMER
Got the best service as always.
2/2/2021
Aisha V. VERIFIED CUSTOMER
No surprises. Full disclosures
2/2/2021
Bessy C. VERIFIED CUSTOMER
I’m soooo Pleased with James Palmer.
2/2/2021
Jessica Y. VERIFIED CUSTOMER
Kelly is a nice guy, great service and professional!
2/2/2021
Johnny D. VERIFIED CUSTOMER
Very hspoy with the service. Thanks
2/2/2021
Brian W. VERIFIED CUSTOMER
My agent was great. She clearly recorded all my statement and handed to the technician. However, the technician couldn’t find anything wrong with my car. The driver seat shifted and 3 doors rattled right after I picked up my car even in your parking lot. I was so upset and tried to monitor the issues. Then I found out the causes of rattling of the 3 doors in 10 minutes: The speaker frame on the back left door is loose and rattles. The window controller panels of the front doors rattle. I’m even able to record the 2 causes in video because the speaker and one of the window controller panels make noise even when I touch them without driving. I compared my driver seat to the front passenger seat and the driver seat is looser and makes noise when I push and pull it. I’m so disappointed that your technician couldn’t even duplicate the problems. I feel I have been brushed off. Now I have to visit you or another dealer again to point out the causes of issues that I easily found out.
2/2/2021
Cristina B. VERIFIED CUSTOMER
Longo Lexus IS the best!
2/2/2021
Yolanda V. VERIFIED CUSTOMER
It was an easy and smooth process. Michael was very professional and explained everything thoroughly. The wait time was reasonable.
2/2/2021
Jestoni C. VERIFIED CUSTOMER
Jennifer Lew is always amazing with her customer service, always has the right answers to my questions 100/10 rating
2/1/2021
Enrique D. VERIFIED CUSTOMER
Rene Reynoso was very helpful and honest .
2/1/2021
Adele S. VERIFIED CUSTOMER
It was all done quickly and courteously.
2/1/2021
Hong H. VERIFIED CUSTOMER
Very good service and feeling very comfortable in my language.Thank you!
Beau Ly
2/1/2021
PETER K. VERIFIED CUSTOMER
Had a great experience with Rene and the Longo Lexus.