Beau was patient , answered my questions and final outcome car is working. Thank you!!!
3/6/2021
ROBERT B. VERIFIED CUSTOMER
Lone car was withdrawn. I am over 70 . The DMV must have 70+ individuals take a vision test. Cover does not allow that. Therefore, the DMV has extended my existing driver license , for one year. I am not required to have a DMV paper allowing this. The extension is automatic. If your managers took time to read the DMVs over 70 May drive with nothing more than my existing license until Aug 29 2021, my birthday. Edgar is not at fault . His superiors dismissed me.
3/6/2021
PETER D. VERIFIED CUSTOMER
Great customer service as always from Francis. He is the reason I come back to Longo to have my car serviced, I trust him completely that my car is in great hands, and I feel like a VIP throughout the entire process... Francis truly delivers stellar customer service.
3/6/2021
Virendra K. VERIFIED CUSTOMER
No comments
3/6/2021
Lucas H. VERIFIED CUSTOMER
Very prompt and clear with service details. Easy to talk with and kind. Great service.
3/6/2021
Tony L. VERIFIED CUSTOMER
Going smoothly
3/6/2021
Robert O. VERIFIED CUSTOMER
Francis knew exactly what service I needed
3/6/2021
Manuel L. VERIFIED CUSTOMER
John listened to my car issues and helped me get it resolved. He kept me informed about what was happening with the repairs. He was always very courteous to me.
3/6/2021
TAKAYUKI H. VERIFIED CUSTOMER
Excellent service as always!
3/5/2021
Alicia N. VERIFIED CUSTOMER
Francis is very courteous, knowledgeable and professional as helpful and explains all necessary information about my vehicle.
3/5/2021
LISA W. VERIFIED CUSTOMER
I completed the survey and then I couldn’t send it so I’ll try to do it again. I’m very happy with Edgar and Service he’s always been A+ .
3/5/2021
Roger H. VERIFIED CUSTOMER
Courteous and professional. You’re service was completely satisfactory.
3/5/2021
Shu Hui. VERIFIED CUSTOMER
Good
3/5/2021
Janika G. VERIFIED CUSTOMER
Robin was a pleasure to work with. He took care of me and my vehicle and kept me informed on status and wait times throughout my service. I look forward to working with him again.
3/5/2021
Cathy W. VERIFIED CUSTOMER
Good services and I had my car back on time as he promised
3/5/2021
PHILIP L. VERIFIED CUSTOMER
Prompt efficient service. Service staff friendly and helpful. Serviced vehicle kept clean and washed with vehicle items properly placed in trunk meets owner total satisfaction.
3/5/2021
LILY Y. VERIFIED CUSTOMER
Very good
3/5/2021
Frances B. VERIFIED CUSTOMER
My engine malfunction light was on. I called to speak to a technician but unfortunately didn’t get a a call back for a few hours. At that time I made a decision to bring my car in. I was hoping to troubleshoot the problem but that didn’t happen. I paid 175.00 to be told the gas cap wasn’t tight enough.
3/5/2021
Lukas Peter. VERIFIED CUSTOMER
Very professional and efficient as always! The valets and the loaner car associates were super friendly and thorough. Frances was great too. Five stars ????????