I have to wait for more than 3 hours for 5000 miles service. Too long to wait!
3/4/2021
ALEX J. VERIFIED CUSTOMER
Beau was incredibly gifted at customer care. He turned what was potentially a bad experience into an excellent experience.
3/4/2021
PAUL O. VERIFIED CUSTOMER
My normal service representative is Frank Lorusso but today Baou Ly did an excellent job. I was fully satisfied with service especially is contact me before taking his lunch break.
3/4/2021
Delia C. VERIFIED CUSTOMER
The service provider worked with our busy schedule.
3/4/2021
BAI S. VERIFIED CUSTOMER
Feel good
3/4/2021
TICHA B. VERIFIED CUSTOMER
Perfect customer service!
3/4/2021
Jiang Z. VERIFIED CUSTOMER
It's very good, thank you.
3/4/2021
STEPHANIE S. VERIFIED CUSTOMER
Very pleasant experience! Edgar was great!
3/4/2021
Carole B. VERIFIED CUSTOMER
Service writer was courteous and helpful. The facility and wait time is nothing like I remembered. I chose to trade my Audi for this RX350 because I remembered the excellent service department and prompt customer service. I know the pandemic is partly responsible, but I hope to have a better experience when I return in 6 months.
3/4/2021
DAVID D. VERIFIED CUSTOMER
Excellent service
3/4/2021
Saul A. VERIFIED CUSTOMER
The whole process was great. The rental was a great gesture. The only thing I did not like was waiting for an “associate”. It took 30 min to see one, and once I did I was out in less than 2 min...I don’t know what the hold up was? Anyway, excellent service. I will be back.
3/4/2021
SHARLYN P. VERIFIED CUSTOMER
Everything handled quickly and efficiently. I truly appreciate your organized service. Everything is preplanned to make it easier on the customer.
3/4/2021
Debbie L. VERIFIED CUSTOMER
Great job! Very helpful and took care of everything great.
3/4/2021
Aida H. VERIFIED CUSTOMER
Kelly always provides me with very good service.
3/4/2021
Kathy Ying. VERIFIED CUSTOMER
Mr. Wong has been taking care of my family and me for many years. It is wonderful to work with him. He always answers any questions I may have promptly and honestly. We drive from Orange County to come to longo and it is well worth my time
Thank you