First time I take my RX in for service. Everyone was friendly and helpful. The process was quick and efficient. Very satisfied.
5/23/2021
Robert W. VERIFIED CUSTOMER
Kelly and of course Paul always provide exceptional service and the mechanics are the best. Kelly stays in continuous contact with updates on the progress of the repairs. It’s a pleasure coming to Longo. In my 78 years I’ve never liked going to a mechanic for service. Longo is certainly a trusted dependable service center and sales department.
Thanks again to both Kelly, Paul Wareham and the exceptional staff. I always feel like a VIP at Longo
5/23/2021
TRISH L. VERIFIED CUSTOMER
Great meat services, Frank Lorusso! Already so grateful and thankful ????
5/22/2021
Masaru T. VERIFIED CUSTOMER
Always happy and satisfied w/ your Longo Lexus service.
5/22/2021
Hao W. VERIFIED CUSTOMER
good service
5/22/2021
Tommy C. VERIFIED CUSTOMER
David made everything easy, simple and fast. Very friendly and professional.
5/22/2021
CASIMIRO D. VERIFIED CUSTOMER
Always a great experience when taking in my car for service!
5/22/2021
Rebecca R. VERIFIED CUSTOMER
Service was quick and professional. Thank you
5/22/2021
Kumi S. VERIFIED CUSTOMER
Friendly staff. Starting from drop off of car to getting my car back from service. Waiting area clean and seating area marked clearly for social distancing. Felt safe.
Service person Rudy Ayala was great!
5/22/2021
GILBERT Q. VERIFIED CUSTOMER
Francis is always great. He recommends the parts and service I need and helps me find discounts for them. Very happy with my service.
5/22/2021
Wayne N. VERIFIED CUSTOMER
Nice courteous service...
5/22/2021
Trung V. VERIFIED CUSTOMER
Very nice, thank you Francis Saldana
5/22/2021
SEOUNG Y. VERIFIED CUSTOMER
Excellent service
5/22/2021
Judy G. VERIFIED CUSTOMER
Robin is a fantastic service advisor!
He answered every question I had. He was able to apply the coupon I found on the website for headlight restoration and he explained in detail what the
90,000 mile service included.
Robin is knowledgeable, patient and treated me with respect.
I would highly recommend him.
5/22/2021
HOW L. VERIFIED CUSTOMER
Great service ????????????
5/22/2021
Mary D. VERIFIED CUSTOMER
Francs was very professional and helpful.He explained my service and related charges. The loaner vehicle was ready when needed. As always the service adviser and dealership are the best. I bought my car at this dealership and I have never been disappointed. That’s why I come from Venice to El Monte.
5/22/2021
MARICAR L. VERIFIED CUSTOMER
as always every time i take my NX350H never left the unhappy. im thankful that my service advisor is Rene Reynoso who always take care of me. he's very professional & kind importantly easy to talk to. that's why if my car already need maintenance service i make appoint that i make an appointment with Rene. Longo Lexus is lucky that they have an employee like Rene Reynoso who's very welcoming always with the smile.
5/22/2021
Jim C. VERIFIED CUSTOMER
So great
5/22/2021
Kristi C. VERIFIED CUSTOMER
The service was excellent. We were kept up to date on the status and it was completed when estimated.
5/22/2021
Richard Y. VERIFIED CUSTOMER
David just did his work pretty good ! The car washing Shiism be more cleaner and better...