Julien was very pleasant. He explained every thing to me and keep me updated on the progress of the. Repairs.
8/28/2017
Stephanie P. VERIFIED CUSTOMER
Erik was very helpful throughout the whole recall process. He went above and beyond what he needed to do to help me.
He was the best service I have ever had.
8/27/2017
Haissam A. VERIFIED CUSTOMER
Thanks to Man Wong in particular. He has been our contact for
over 15 years, and he is always helpful..
8/27/2017
Gloria A. VERIFIED CUSTOMER
Great assistance from james. Thanks.
8/27/2017
Philippe T. VERIFIED CUSTOMER
None
8/27/2017
Nancy S. VERIFIED CUSTOMER
John was extremely patient and helpful. Excellent service. This is why I chose Longo Lexus!
8/27/2017
Keiyon M. VERIFIED CUSTOMER
I always appreciate the time and honesty provided at Longo. Thank you!
8/27/2017
Yueh-Chen L. VERIFIED CUSTOMER
Excellent
8/27/2017
Richard C. VERIFIED CUSTOMER
Man Wong always provided excellent customer services!
8/27/2017
Kenny M. VERIFIED CUSTOMER
She was courteous and professional
8/27/2017
Hilary A. VERIFIED CUSTOMER
Everything was great and efficient!
8/27/2017
Zaila V. VERIFIED CUSTOMER
Eric did a great job with updating me on my car and Fernando did a great job servicing my car. Give them a raise!
8/27/2017
Gemma E. VERIFIED CUSTOMER
Very informative. Answered all my questions and concerns
8/27/2017
Holly S. VERIFIED CUSTOMER
Jennifer is always very helpful and knowledgeable. I feel confident that I will have good and thorough service when I see Jennifer.
8/27/2017
Walter R. VERIFIED CUSTOMER
Eric was completely professional and displayed great communication skills to assist the client (Me) in meeting their needs. He went on and beyond his work duties to satisfy and meet my needs. Once again, thank you Lexus for hiring employees like Eric.
Walter R
8/27/2017
Billy C. VERIFIED CUSTOMER
Good
8/27/2017
Jonathan L. VERIFIED CUSTOMER
Excellent
8/27/2017
Gary D. VERIFIED CUSTOMER
Kelly, has always been very proffessional & courteous. Which makes the service experience feel more at ease. ????????
8/27/2017
Rozanne A. VERIFIED CUSTOMER
In spite of the power outage, all aspects of my experience were handled very professionally and with out incident. Thank you!
8/27/2017
PEDRO H. VERIFIED CUSTOMER
Excellent service then Cerritos, I made a great decision in changing dealerships. Also Robin got my parts for my car within a day and got me in my car the next day that awesome. Thanks, Robin and El Monte dealer.