Mr. Lotus do was professional and courteous. He answered all of my questions and provided excellent advice.
7/14/2021
Emmanuel S. VERIFIED CUSTOMER
Vigilant.
7/14/2021
Yuko H. VERIFIED CUSTOMER
Thank you for taking good care of my Lexus. I’m glad t took it to Longo Lexus.
7/14/2021
ANDY Y. VERIFIED CUSTOMER
Good services, I will recommend to my friends to get a new car from LONGO in the future, thanks.
7/14/2021
DOUGLAS E. VERIFIED CUSTOMER
Thank you Kelly!
7/14/2021
Oscar M. VERIFIED CUSTOMER
Great service as always. Customer service is outstanding.
7/14/2021
Chonghun C. VERIFIED CUSTOMER
She was nice and helpful.
Thanks for the help
7/14/2021
Ricardo E. VERIFIED CUSTOMER
Just excellent service, very quick, personal and professional.
7/14/2021
Xiaoyan H. VERIFIED CUSTOMER
Perfert service
7/14/2021
Lilian W. VERIFIED CUSTOMER
Rene is super friendly and made the whole service process super efficient!
7/14/2021
Genevieve G. VERIFIED CUSTOMER
Beau was very thorough and kept me informed. Thank u
7/14/2021
Richard C. VERIFIED CUSTOMER
excellent service from Man Wong
7/14/2021
Mauricio M. VERIFIED CUSTOMER
Man wong was very helpful and clear with everything regarding my vehicle.
7/14/2021
Teresa L. VERIFIED CUSTOMER
Edgar was courteous, professional, and prompt. He made sure all my questions were answered and all service was provided. I was happy to work with Edgar.
7/13/2021
KELVIN L. VERIFIED CUSTOMER
Michael Chico is really great! He was very helpful and knowledgeable.
7/13/2021
SILVIA F. VERIFIED CUSTOMER
I called Saturday asking to schedule service to change my windshield until the new windshield was in stock, spoke to Chris (extremely helpful) told me he couldn’t get it till Wednesday so I said ok Ill schedule to drop off my car then because I didn’t want my car there for no reason. Spoke to Beau to schedule drop off Wednesday after work 6pm and he agreed to have my car ready for Thursday, well Thursday I get a voicemail ( I am a urgent care nurse can not answer my phone) stating he needs to talk to me to call back, I go on lunch call Longo because Beau doesn’t answer his phone or reply to my text speak to really nice phone operator and tells me she will relay message onto texting me info request as I can not answer calls, Beau texted me at 1:30 stating my car will not be ready after all and no real ETA onto when he said maybe tomorrow maybe Monday…. So ok things happen I understand so I ask if since my car will be there longer can I please get a oil change. I pick up my car today at 5pm no oil change extremely dirty inside and out and no direction onto if I can even wash my car since they just put on the windshield. Sincerely worst service ever.
7/13/2021
JACQUELINE T. VERIFIED CUSTOMER
Very fast. Thank you. Glad to see the coffee and pastries back!
7/13/2021
May Y. VERIFIED CUSTOMER
Rene Reynoso is an excellent service advisor. He goes the extra mile to help with your car concerns