Prompt and expedient service. Frank courteous as usual.
2/17/2018
Lee T. VERIFIED CUSTOMER
Francis always provides the highest level of customer service. He is extremely knowledgeable and thorough with explaining service and options. Again his customer service and attention to detail is second to none.
2/17/2018
Judy G. VERIFIED CUSTOMER
Jennifer Nam was phenomenal! I was so worried after hearing a loud pop and then a dragging metal sound when driving home from Oceanside.She got my car in and checked as soon as I called and ask! She gave me my peace of mind back!
2/17/2018
Donna D. VERIFIED CUSTOMER
I will be happy to fill out the survey . I have always been happy with Longo LEXUS Services. Especially the courtesy and professionalism from Jim Palmer
2/17/2018
Sergio M. VERIFIED CUSTOMER
Great thanks to your trusted staff.
2/16/2018
Dylan R. VERIFIED CUSTOMER
I have always experienced the best customer service with Longo Lexus, each and every time. They were professional, punctual, and fixed everything on my vehicle in an extremely timely manner. We have been so pleased with our experience being owners of Lexus vehicles due to the fantastic team at Longo!
2/16/2018
Ruben J. VERIFIED CUSTOMER
Excellent customer service
2/16/2018
Thanh L. VERIFIED CUSTOMER
Always awesome. Give this man a raise.
2/16/2018
Kevin M. VERIFIED CUSTOMER
Great guy, great service and very helpful
2/16/2018
Ping C. VERIFIED CUSTOMER
Eric????????????????
2/16/2018
David K. VERIFIED CUSTOMER
Francis always take great care of us. We trust his professional judgment.
2/16/2018
Sylvia H. VERIFIED CUSTOMER
Impressed by the efficiency of the customer service. Waiting area upgrades are very nice. (Seating, phone recharging stations and self serve refreshment area)
2/16/2018
Rogelio C. VERIFIED CUSTOMER
Can
2/16/2018
Connie S. VERIFIED CUSTOMER
Knowledgeable and courteous.
2/16/2018
Roberto C. VERIFIED CUSTOMER
Been very good service - very pleasant experience working with
Francis & also with Chris from parts also
Good customer service guys
2/16/2018
Chih L. VERIFIED CUSTOMER
Great service as always thank you Mr. Wong
2/16/2018
Juanita B. VERIFIED CUSTOMER
Julien Diaz does an excellent job each and every time
I live closer to a different location but because of his superior service I will always choose Longo!
2/16/2018
Alejandro P. VERIFIED CUSTOMER
It was my first time there and I really liked the costumer service.
2/16/2018
Lakshmi D. VERIFIED CUSTOMER
Great service indeed. Mr. Jim Palmer and the entire Longo Lexus Service team did an outstanding job! Thank you!!