The service waiting area is beautiful and stocked with all kind of beverages. Everybody from the time you drive in to the time you drive out is very professional and courteous.
8/1/2021
JESSI A. VERIFIED CUSTOMER
My car took a little longer than normal to get back. I liked that Mr. Wong kept me informed all the way step by step until I got my car back. Really appreciated it and made it easier for me to plan my day to day. Thank you.
8/1/2021
PLANETA C. VERIFIED CUSTOMER
Jim is very helpful.
8/1/2021
James L. VERIFIED CUSTOMER
Thank you
8/1/2021
Kun L. VERIFIED CUSTOMER
very happy with longo services
8/1/2021
Devon G. VERIFIED CUSTOMER
Great service
8/1/2021
Carla N. VERIFIED CUSTOMER
Rene kept me abreast of what was going on in the 5 days it took to diagnose, order the parts and ensure the Check engine light was resolved. He texted, xalled and left voice messages.
8/1/2021
Suzanne C. VERIFIED CUSTOMER
Great until today, one day after I received notification that something in my car is wrong and I am to contact the dealer
8/1/2021
Huasha L. VERIFIED CUSTOMER
The advisor Mike Chico was very professional and detail oriented. He took his time to make sure that everything was taken care of as part of the service. In addition, Mike Chico was candid up front about the time needed to get things done correctly. I commend the advisor’s quality service. I truly appreciate Longo Lexus even the location is longer than Lexus Glendale from where I live.
8/1/2021
Joyce S. VERIFIED CUSTOMER
Excellent service and very thorough explanation on the status of my car.
8/1/2021
LISA O. VERIFIED CUSTOMER
Special thanks to both Edgar and Marlon for solving an unusual problem in a smart and efficient way. Nice job!
8/1/2021
KAIXIN X. VERIFIED CUSTOMER
Every good
8/1/2021
Shi L. VERIFIED CUSTOMER
Friendly and professional
8/1/2021
Haihui L. VERIFIED CUSTOMER
major
8/1/2021
LINCHONG F. VERIFIED CUSTOMER
Too expensive for labor over 400 ifI go outside and do it May pay over 100 $ kor Lexus charge over 700$ that rip off customer . Better thinks about How u can keep customer ( for sure I will prefer to go some where else that do not rip me off , that too much .
8/1/2021
Richard M. VERIFIED CUSTOMER
Rene Reynoso Is Always there for me customer service at it's best very helpful & very professional at what he does looking forward to my next visit soon thank you longo lexus you guys have a mvp in your team!
8/1/2021
Jasmin A. VERIFIED CUSTOMER
Thank you team Lexus Longo
8/1/2021
MAURY M. VERIFIED CUSTOMER
Very professional.
8/1/2021
Stefanus W. VERIFIED CUSTOMER
Man Wong is very helpful, professional, fast and knowledgeable. It was a good experience for me at the dealer today. Thank you