Kelly has been very helpful. He is working with LEXUS to replace a defective dashboard.
7/31/2021
YOUNG C. VERIFIED CUSTOMER
When my car was ready for pock up, there was no one to explain me about the service.
I spent more than $1,400 and got no explain about the job.
7/31/2021
DOUG M. VERIFIED CUSTOMER
I’m completely satisfied with the service and Jim Palmer’s expertise.
7/31/2021
James S. VERIFIED CUSTOMER
We were not happy that the Uber driver did not come to the Lexus stop and eventually cancelled the ride so we had to wait for the car! That is not Longi’s fault, but should be noted.
7/31/2021
SOK K. VERIFIED CUSTOMER
Good ????
7/31/2021
JESSICA P. VERIFIED CUSTOMER
He explained the service thoroughly and left recommendations!
7/31/2021
Carolynn L. VERIFIED CUSTOMER
After he texted me regarding information about my car repair and service, I did
not receive a response to my text or voicemail and had to call him again to communicate with him. Once I was able to talk to him he handled the servicing and repair of my car well.
7/31/2021
Tommy H. VERIFIED CUSTOMER
Man Wong is the best. I go to Longo Lexus because of Man Wong
7/31/2021
Jin S. VERIFIED CUSTOMER
it’s good
7/31/2021
LETICIA L. VERIFIED CUSTOMER
I'm grateful that I was able to schedule an appointment within a short notice and have my car serviced right away.
7/31/2021
Jonathan G. VERIFIED CUSTOMER
David was great very helpful and responsive.
7/31/2021
ULLA G. VERIFIED CUSTOMER
Excellent service.
7/31/2021
Celina G. VERIFIED CUSTOMER
My car was kept too long, I have an issue with my car, mirrors do not fold in when is locked waiting for some one to help me to reset this feature.
7/31/2021
Lou V. VERIFIED CUSTOMER
With the rep yes, satisfied but with Longo No. They didn't bother to wash my car because it's old, all other cars that were out from the shop were washed but mine,
7/31/2021
Julie L. VERIFIED CUSTOMER
Very good service experience with Edgar Anzaldo!
7/31/2021
Nancy B. VERIFIED CUSTOMER
I will need to come back into the dealership. Upon returning home my engine is leaking pink fluid on my driveway
7/31/2021
MINNIE G. VERIFIED CUSTOMER
Jennifer was very efficient as well as friendly. I waited for my service to be completed. Her time estimate was right on and she kept me informed. Very good experience.
7/31/2021
MARLENE D. VERIFIED CUSTOMER
Jim gave great service as always. Only wished when I scheduled appointment that the web site would have said it would be major. Then I wouldn’t have had to use UBER. But it worked out!