Thank you for the regular communication and the discount
11/23/2017
Anurag K. VERIFIED CUSTOMER
Great work
11/23/2017
Karen M. VERIFIED CUSTOMER
Nathan is the best service advisor I have had during my Lexus owner experience, Your other advisors could learn a lot from his example, I wish to have Nathan as my permanent service advisor. He is the first advisor that I feel is competent and gives a positive customer service experience.
11/23/2017
Margaret S. VERIFIED CUSTOMER
Chet always goes above and beyond to make sure my Lexus experience is superb
11/23/2017
Nenita H. VERIFIED CUSTOMER
Nathan was great to work with and was such a big help! He made sure and explained in greater detail my questions.
11/23/2017
Caroline Y. VERIFIED CUSTOMER
Gary was so knowledgeable, friendly and attentive! 5 star service thank you!
11/23/2017
Shuo H. VERIFIED CUSTOMER
The service was way longer than I expected.
11/23/2017
Ning L. VERIFIED CUSTOMER
good
11/22/2017
Patrick H. VERIFIED CUSTOMER
Thank you for your help. Have a nice Thanksgiving.
11/22/2017
Douglas M. VERIFIED CUSTOMER
Always great service and great service people
11/22/2017
Anna W. VERIFIED CUSTOMER
Great customer service from James Luong!
11/22/2017
Piyeon P. VERIFIED CUSTOMER
Thank you, James.
11/22/2017
Cung T. VERIFIED CUSTOMER
You are service Excellent. Thanks for your service
11/22/2017
Heide F. VERIFIED CUSTOMER
Good service.
11/22/2017
Grace M. VERIFIED CUSTOMER
Thank you, also for taking care of my car.
I greatly appreciate all the efforts that you were able to finished on time.
11/22/2017
Tim H. VERIFIED CUSTOMER
Excellence service and Mr. Luong is extremely professional, knowledgable and very kind.
11/22/2017
Sapna A. VERIFIED CUSTOMER
The wait time was 1 hour, even after having an appointment. Out of the 1 hour we had to wait 30minutes sitting in the car. People were rude and have dont care attitude. I thought Lexus prides in customer service. I am in shock????????????
11/22/2017
Lori H. VERIFIED CUSTOMER
Because of Aaron, this was my best service experience in my life and the reason I will return to Stevens Creek Lexus to service my vehicle le and purchase another Lexus, even though I’ve been a BMW driver for most of my life. Aaron was professional and completely informative from the start when he greeted me at my car and then called me after my car was finished. He was polite and well-spoken and the model for a representative that you want for your business. Please feel free to use my testimonial anywhere: I will call pat on YELP as well!
11/22/2017
Robert T. VERIFIED CUSTOMER
My service appointment went well. Everything was done as promised.