James Luong is the best service advisor he take care my Lexus Ls460 so good im so happy to see him he explained to me what my car lexus need to do, to keep the car last longer.
I would like to thank you and appreciate your hard work James Luong
TOMMY N
2/20/2018
FRANK C. VERIFIED CUSTOMER
Went really smoothly
2/20/2018
Thomas L. VERIFIED CUSTOMER
Service and communication was extremely poor,
3 call backs from 3 separate techs, all with different
information. Scope of work—and cost of repairs
changed significantly — always more. Time to
complete work went from 3-4 days to 8-9 days.
The experience was NOT what I expect from Lexus
— overall very disappointing!
2/19/2018
Young C. VERIFIED CUSTOMER
This past Friday, I arrived later than my 2 pm appointent due to going to the dealership and not the service department. Nevertheless, I was welcomed and my car was taken in and projected to be ready by Monday. I was very glad about the service.
2/19/2018
Richard B. VERIFIED CUSTOMER
The car is now running in performing better than it ever has since I bought it seven years ago. For 2005 car it runs like a brand new automobile. Like to thank FRANK for making the service go so well and so easy.
2/19/2018
Mai P. VERIFIED CUSTOMER
He’s awesome
2/19/2018
Sean C. VERIFIED CUSTOMER
I love it, thank you
2/19/2018
Chuen W. VERIFIED CUSTOMER
Patient and very informative!
2/19/2018
Gabriel Z. VERIFIED CUSTOMER
Great service hands down tommy was great !!!
2/19/2018
Prakash V. VERIFIED CUSTOMER
Advisor service was very good
But check in process to just attend took 1 hr even u had an apoiintment
2/19/2018
Manuel G. VERIFIED CUSTOMER
Excellent personal attention!
2/19/2018
Nashaat K. VERIFIED CUSTOMER
I am very happy with my recent experience.
Thanks and keep up the good work.
Nash Khouzam
2/19/2018
SHINSUKE O. VERIFIED CUSTOMER
Thanks for the great welcome and service. Utterly satisfied.
2/18/2018
CHING L. VERIFIED CUSTOMER
Mr Kyle Anderson is the best service advisor , due to my car have some scratches during installation weather tripping , Kyle initiative offer to bring the car back for inspection next day. He derversed 5 star for outstanding service. I wish technician treat customer car like their own car so whenever my car leave the service department without scratch .
2/18/2018
IVAN S. VERIFIED CUSTOMER
Thanks
2/18/2018
STEPHANIE M. VERIFIED CUSTOMER
I was frankly amazed at the service I received after bringing in my car via a tow truck! I was out in 30 minutes with a loaner and got the report in a few hours with the car fixed next day .. remarkable above and beyond service as usual!!!
2/18/2018
WEI H. VERIFIED CUSTOMER
Service was great.
2/18/2018
Michael N. VERIFIED CUSTOMER
Great service from Frank M.
2/18/2018
STACEY N. VERIFIED CUSTOMER
Marshall was fantastic! Thank you!
2/18/2018
John M. VERIFIED CUSTOMER
Very Satisfied, easy in and out! rating 10 out of 10!!!