The service was excellent, and you were so accommodating to us all questions regarding car service were answered in complete detail and manner.. thank you so much , and looking forward to service my car again
The only thing concerned us is the people who’s assigned in the courtesy car counter, both of them are just talking to each other while we are waiting to be serve . Costumer service doesn’t work on that area very well. But the rest are 100% perfect.
Thank you again,
Raymond/Amelia
2/26/2018
Pamela S. VERIFIED CUSTOMER
I always will love Lexus service and reliability. Looking forward to seeing Gary again was very polite.
2/26/2018
Alford H. VERIFIED CUSTOMER
My car problem was totally resolved.
2/25/2018
Erika M. VERIFIED CUSTOMER
Chet is outstanding and makes everything smooth! The device guys are great too!
2/25/2018
Alan T. VERIFIED CUSTOMER
The car run smoothly and all doors are feeling better to close very satisfied excellent service that’s why I stay with Lexus I convinced my daughter bought a Lexus too I told all my friends about the service experience with Lexus I took some my friends and my employees with me every time my car due for service
2/25/2018
Alyssa T. VERIFIED CUSTOMER
Chet provides the best service I’ve Ever received and I’ve been alive for decades and decades and decades and decades and ... I will always take my vehicle to Chet at Lexus!
2/25/2018
Vikas A. VERIFIED CUSTOMER
Thanks and it was truly exceptional
2/25/2018
Frank L. VERIFIED CUSTOMER
Excellent customer service, very professional.
2/25/2018
Anh D. VERIFIED CUSTOMER
Tommy was very helpful and provided awesome service.
2/25/2018
Chiu Y. VERIFIED CUSTOMER
Mr.Khajavi is a great person ,very professional & helpful,
I do appreciate for his help.
2/25/2018
Sujata R. VERIFIED CUSTOMER
Excellent service futon start to finish. Thank you !
2/25/2018
Yvonne W. VERIFIED CUSTOMER
James made sure every one of my requests being addressed to perfection. He is an excellent customer advisor!
2/25/2018
Jill M. VERIFIED CUSTOMER
Very nice,thorough & knowledgeable. Thx!
2/25/2018
Rachel K. VERIFIED CUSTOMER
Excellent
2/25/2018
Jay N. VERIFIED CUSTOMER
Although it’s our first time to have our 2008 Lexus IS350 serviced at Lexus Stevens Creek,which is located at 300 Martin Avenue, Santa Clara, CA, we found the true professionalism and outstanding service exemplified by Mr. James Luong. He’s absolutely adept and astoundingly very knowledgeable in all aspects of his job. He’s very friendly and always find time to smile, and always ask if there’s anything else he can do for us. We definitely have a tremendous time and experience with Lexus Stevens Creek. As such, we wish the Lexus management recognizes his phenomenal service.
2/25/2018
Judith W. VERIFIED CUSTOMER
Paymon was very attentive and communicated what they found the problem to be.
2/25/2018
Jane Q. VERIFIED CUSTOMER
Thanks, Chet, I truly appreciate your genuine services. That is the only reason for me to keep coming back to Lexus of Stevens Creek
2/25/2018
Martin C. VERIFIED CUSTOMER
I love everything Carlo did for me...however I’m a little disappointed I didn’t get a Lexus as a loaner this time!!!