The service experience at your dealership is exemplary. Chris is a great person to interact with. He goes the extra mile in ensuring that all of my issues are heard and followed through.
This is the main reason why I have become a life long Lexus customer.
3/14/2018
Quang N. VERIFIED CUSTOMER
He was professional and very nice. Thanks
3/14/2018
LOUIS S. VERIFIED CUSTOMER
Excellent customer service. Deep was very personable, professional an efficient
3/14/2018
WILLIAM G. VERIFIED CUSTOMER
Tony is always great!
3/14/2018
RONG Z. VERIFIED CUSTOMER
Tommy was very helpful, he kept communication clear and timely, I greatly appreciate his and mechanics’ service in identifying and resolving the issue for my car.
3/14/2018
Alison H. VERIFIED CUSTOMER
In the past, service experiences with Stevens Creek Lexus have been less than satisfactory. However, this last service experience was amazing. I am still in “awe” at the level of care and exemplary custormer service from Lexus Service Consultant, Tony Machado. Tony was attentive, communicative, and showed geniune care throughout the entire service. This experience has changed my opinion of Stevens Creek Lexus for the better. Thank you Tony and thank you Lexus!
3/14/2018
ROBERTO V. VERIFIED CUSTOMER
Thanks Tony I good survey
3/14/2018
MARION R. VERIFIED CUSTOMER
He was great with his service
3/14/2018
EVELYNE K. VERIFIED CUSTOMER
I am totally satisfied with the service provided by Deep, keeping me updated with the progresses of repairs.
I trust the repairs done by professionals and the courtesy of a loaner car.
It has been 14 years for getting my car serviced by the Santa Clara service center.
Thank you, EVELYNE K
3/14/2018
Crisal G. VERIFIED CUSTOMER
James has been very accommodating and reliable.
3/14/2018
EDDAH G. VERIFIED CUSTOMER
Thanks for your service
3/14/2018
ANDY M. VERIFIED CUSTOMER
Satisfied customer. Thanks again Tommy!
3/13/2018
CLARE M. VERIFIED CUSTOMER
Nathan was very thorough and helpful
3/13/2018
JOCELYN B. VERIFIED CUSTOMER
Very helpful and informative I was very satisfied with tommy he explained everything about all my concerns and he’s very nice person
3/13/2018
JOE C. VERIFIED CUSTOMER
No problem I will keep an eye out for it. Thanks for your help.
3/13/2018
Radharkrishna A. VERIFIED CUSTOMER
marshall has been great !! fast service.
typically after the service car is washed.this time not for some reason.
3/13/2018
NESLIHAN B. VERIFIED CUSTOMER
Steve has been very helpful, I appreciate him takong more time to find the quotes from different brands for the new tires I need!