Tony was extremely knowledgeable and responsive. And his management backed him up to ensure customer satisfaction. An excellent experience and value for our service dollar, and a big part of why we return to Lexus
3/24/2018
Gregory H. VERIFIED CUSTOMER
Carlos is the man! Always returns calls. Treats me with respect and he really gets it. No replacing experience. Value him hard to replace!
3/24/2018
Russell C. VERIFIED CUSTOMER
This was our best experience yet and here is why. We were met promptly by an attendant as our name appeared on the sign above, then our service rep, Gagandeep came right out and greeted us with a friendly smile and started the paperwork in his office. We received a couple text regarding our service and when the car was ready along with a personal phone call from Deep when our car was ready. Checking out was also quick and Deep was there to make it go smoothly. There were 3 people at the desk to help customers checking out which was great and efficient. I must say that they were friendly and asked customers if they needed help even though they looked like they were busy doing something else. Picking up my car was easy and I was pleased the car was clean and best of all....completely serviced with a checklist of what the service department did! Thank You!
3/24/2018
Neva H. VERIFIED CUSTOMER
Steve was great. Paint damage not so great
3/24/2018
Espinoza V. VERIFIED CUSTOMER
The gentleman who took care of us was outstanding 10 out of 10 service
3/24/2018
Chien C. VERIFIED CUSTOMER
Good job .Frank
3/24/2018
May F. VERIFIED CUSTOMER
Very helpful on a busy day. Thank you Joshua!
3/24/2018
Mallory M. VERIFIED CUSTOMER
Completely satisfied with Paymon our service advisor. Hehe made sure our car was fully repaired. We appreciate being able to work with Paymon Todd and Cheryl
3/24/2018
June W. VERIFIED CUSTOMER
Excellent service. Thanks.
3/24/2018
George S. VERIFIED CUSTOMER
Mike is always very customer friendly, knowledgeable and highly professional. The services he provides have always been excellent. Thank you, Mike!
3/24/2018
Laurie P. VERIFIED CUSTOMER
Thank you for your help
3/24/2018
Steven S. VERIFIED CUSTOMER
Josh was SO FAST getting my car checked in. Thank you!!
3/24/2018
Jodie D. VERIFIED CUSTOMER
Thank you Tony for your excellent service. We always appreciate how you take care of us each time we go to Lexus for our car.
3/24/2018
Annie R. VERIFIED CUSTOMER
The service I received was excellent.
The service rep. Was very polite helpful,
And extremely professional.
3/24/2018
Deborah F. VERIFIED CUSTOMER
Carlos is very professional, friendly, and customer oriented. Thanks !
3/24/2018
Dao T. VERIFIED CUSTOMER
I was very satisfied with my experience. Service was fast and hassle free. Joshua did an excellent job!
3/24/2018
Lan T. VERIFIED CUSTOMER
Josh is awesome
3/24/2018
Joann K. VERIFIED CUSTOMER
Excellent customer service from Carlos Munoz. I am very pleased with the updates and him going out of his way to make sure everything goes right
3/23/2018
Josh M. VERIFIED CUSTOMER
Ramsin is the best. He does what he says he's going to do, provides meaningful updates and delivers on time.