Carlos was my service rep. He was delightful! Warm, courteous, informative, and accommodating. The service facility is immaculate and the quality of service matches that--from the curb to the retrieval of my car. Thank you.
10/4/2018
Demetri G. VERIFIED CUSTOMER
Steve was thorough and informative and took care of me.
10/4/2018
John S. VERIFIED CUSTOMER
Everything was great. Car completed on time.
10/4/2018
Tony L. VERIFIED CUSTOMER
I can’t thank Melissa enough for her assistance throughout the entire process. She could not have been more helpful. I will be sure to come back for all of my Lexus maintenance needs.
Thanks Melissa!
10/4/2018
Adour A. VERIFIED CUSTOMER
Poor communication, bad communication, long waiting time to get the car back
10/4/2018
JUANA R. VERIFIED CUSTOMER
Very professional, understands and flexible about what needs to take care of
10/4/2018
Bill M. VERIFIED CUSTOMER
Adrian did almost nothing except check me in. The others in support roles were awesome and helpful. He did not even call me to let me know the car was ready. When there was issues with getting a loaner vehicle ..he did nothing but again the otjers were great.
Without them it would have been a nightmare experience but they saved the day.
I'd give Adrian 0 stars and the others 5 out of 5
10/4/2018
YASUKO C. VERIFIED CUSTOMER
Payment is always a good listener and provides perfect service that makes me come back to him.
10/4/2018
Mathew V. VERIFIED CUSTOMER
Tommy is #1
10/4/2018
GOPIKRISHNA C. VERIFIED CUSTOMER
It was for the first time I (Gopis wife) got to meet Tony at the Lexus service showroom.
Tony made sure he went through all the guidelines and charges to be incurred for service of the vehicle.Answered all my questions with patience and diligence and was very professional.
That's the kind of customer care one would wish for the money we invest .
Thanks Tony .It was wonderful knowing you .
10/4/2018
Yujing Z. VERIFIED CUSTOMER
Good work! Thank you
10/4/2018
Kathlene T. VERIFIED CUSTOMER
Love coming to Lexus because of the service of tommy! I recommend him to everyone I know.
10/4/2018
SEON L. VERIFIED CUSTOMER
It was very kind and excellent.
10/4/2018
Delores L. VERIFIED CUSTOMER
Frank is very helpful . As to date I am very satisfied with your staff.
10/4/2018
Tina N. VERIFIED CUSTOMER
Very good
10/4/2018
Tuyet T. VERIFIED CUSTOMER
I’m glad to bring my car to Lexus services.
10/4/2018
Yijuan S. VERIFIED CUSTOMER
Thank you for setting up my GPS. It was amazing!
10/4/2018
Mary C. VERIFIED CUSTOMER
All questions were answered appropriately
10/4/2018
Minyi C. VERIFIED CUSTOMER
great service, thank you.
10/4/2018
Maria Q. VERIFIED CUSTOMER
Tommy Luong handled the recent service on my Lexus professionally. Very trust worthy.
Also commending James Luong. Although he was off that day, he made sure I was taken care off by his partner.