I could not be more satisfied. Ramsin provided excellent support as he always does, the service was done in the timeframe promised and was delivered washed and cleaned inside and out.
Thank You!!!
11/4/2018
MIN-CHING H. VERIFIED CUSTOMER
Dru is very easy to communicate with. Very responsive.
11/4/2018
LINDA C. VERIFIED CUSTOMER
Outstanding customer service. I really appreciated the quick response about my issue with the seat and how quickly my car was completed. The process from start to finish exceeded my expectations.
11/4/2018
YEONSU S. VERIFIED CUSTOMER
Paymon was very professional. Explained all necessary check up result of my car. Fast response to my car issue
11/4/2018
Leon S. VERIFIED CUSTOMER
We needed to wait in line in the car for 1 hour, despite having an appointment time set. Otherwise service was good.
11/4/2018
VINCENT W. VERIFIED CUSTOMER
Deep is professional and followed up when i had a question about where the switch was located.
11/4/2018
YASUSHI T. VERIFIED CUSTOMER
Thanks Paymon for helping schedule and get my GS serviced. Excellent service as always. The only thing that I noticed was watermarks on my car (rear and front sides, and side mirrors) after they washed it. The valet person was able to rub some of it out but not completely.
11/4/2018
Amy M. VERIFIED CUSTOMER
Dru Tran was very professional and informative. I enjoyed my time at the Lexus Stevens Creek Auto Repair location and will return to do all my Lexus maintenance with him! I would highly recommend him to anyone in need or auto maintenance or any other services offered! Thank you once again Dru.
11/4/2018
Lana B. VERIFIED CUSTOMER
Marshall was very helpful and thorough in filling our needs.
A very nice environment with courteous, efficient staff. Thanks for all your work.
11/3/2018
ANDREW G. VERIFIED CUSTOMER
Great service
11/3/2018
NANCY C. VERIFIED CUSTOMER
I was never offered a inspection for my car , i would had appericate a phone follow up after my service, i was not satisfied with the service i've had perious visit here before where i was told what my car needed and how long it could go befor any effects to the car
11/3/2018
MARTINE D. VERIFIED CUSTOMER
Superior service.great advisor.
11/3/2018
Ghashang A. VERIFIED CUSTOMER
Thank you for your excellent service as usaual .well done.
Thank you ????
11/3/2018
Gilbert R. VERIFIED CUSTOMER
Great customer service
11/3/2018
SHELLY S. VERIFIED CUSTOMER
Mike you are always so considerate of my time, my desire to not overspend and not pushy in terms of how much work I do or not do on my car at any given service visit (relative to cost). And you are just a very nice person who is professional and great to work with. Makes ALL the difference in the world to me to be able to interact with you and know I’m not being pushed service work I don’t need.
Thanks for always being so accommodating also to my need for a loaner and my schedule!!! The ease of bringing in my car and getting a loaner and working with you and of course the quality of work/service is why I plan to remain a Lexus owner when I purchase my next car!!!
11/3/2018
Arlene M. VERIFIED CUSTOMER
Thanks for all of your help and attention Dru.
11/3/2018
Haley F. VERIFIED CUSTOMER
Steve is extremely professional, personable and reliable. He clearly described the appointment expectations and showed a comprehensive knowledge for his craft. I highly recommend Steve and Lexus of Stevens Creek Service Center.
11/3/2018
Scott B. VERIFIED CUSTOMER
Chris was great!
11/3/2018
NORMAN A. VERIFIED CUSTOMER
Thanks for walking me through the details of the service visit, following up during the day, and taking great care of my car.