Thanks so much for your excellent service and support Melissa! I greatly appreciate it! Will definitely come back again. You guys did a great job!
6/19/2019
Vinh N. VERIFIED CUSTOMER
Thanks so much for your excellent service and support Melissa! I greatly appreciate it! Will definitely come back again. You guys did a great job!
6/19/2019
Hiro Y. VERIFIED CUSTOMER
Michael Bobcock is always best service!
6/19/2019
Kourosh A. VERIFIED CUSTOMER
Thank you Paymon for the Excellent service!
6/19/2019
Tressa W. VERIFIED CUSTOMER
Thank you for the excellent service always. Lexus continues to be my brand of choice because of the people like you and the benefits provided by the service department.
6/19/2019
Tony Z. VERIFIED CUSTOMER
Thanks For Samson’shelp
6/19/2019
LORENZO T. VERIFIED CUSTOMER
Want to thank you for the way you talk to customers . You alway put us customers at ease by not being a salesman. Thanks again.
6/19/2019
Rosa V. VERIFIED CUSTOMER
Excellent work, I'm impressed thank you. Rosa V
6/19/2019
Kelly T. VERIFIED CUSTOMER
Thank you!
6/19/2019
Kenneth R. VERIFIED CUSTOMER
Mike was great. Worked diligently to get the work done and return my car to me in the same day.
6/18/2019
Yong C. VERIFIED CUSTOMER
Yes, Thank chris!
Very nice person see you !!
6/18/2019
Nikolay M. VERIFIED CUSTOMER
Thank you!
6/18/2019
Fred F. VERIFIED CUSTOMER
Excellent as always
6/18/2019
MARK H. VERIFIED CUSTOMER
Disappointed in two things: 1) an estimate of $160 to ask someone to listen to a rattling when I turn the car. It likely was just something loose in the tire well but because I already was paying $160 for another sound check for a rattling in the roof, it seemed absurd for me to pay this so I declined to have it investigated. 2) upon picking up my car the horn had been disconnected. I discovered this after nearly getting into an accident and being unable to honk my horn to warn the driver. Dangerous. Upon returning to have it fixed the next day, I was unable to get someone to quickly just check it was disconnected. I had to get a loaner car for the day. When it was looked at it was quickly identified and resolved. The whole thing maybe took 15 minutes but wasted about 2 hours of my day and moving appointments to accommodate lexus’s dangerous error. An apology would’ve been nice but even that minimum gesture wasn’t given. Pretty disappointing compared to my experiences at Magnussen.
6/18/2019
RYAN M. VERIFIED CUSTOMER
Samson was great!
6/18/2019
Justina C. VERIFIED CUSTOMER
Thank you Carlos!
6/17/2019
Hee K. VERIFIED CUSTOMER
Nathan was so kind and friendly. The service center provides the customers with internet as well as computers, snacks, and coffee, I was able to wait for the maintenance done comfortably.
6/17/2019
Sallie M. VERIFIED CUSTOMER
Samson was a delight to work with. He was sympathetic towards my request and had my car ready sooner than anticipated.