Mike was great and helped us take the car in. However, there was a 30-35 minute wait for us to pick up the car and things were not only going slow, but there was no one to talk to as well. Hopefully , this was due to covid related changes, and my request is to let the customer know approx wait times
9/26/2020
Hong C. VERIFIED CUSTOMER
I was so happy with my last service at Lexus. Special thank to my advisor Carlos Munoz for his friendly and professional care.
9/26/2020
Anil V. VERIFIED CUSTOMER
Hes, Thank you for your excellent advisory inputs and courteous services in getting my Lexus LS430 fixed. It was truly a great experience working with you and look forward to working with you again as the preferred tech advisor at Lexus in the future. Thanks again. Anil V
9/26/2020
Jun S. VERIFIED CUSTOMER
Thank you for a well done service Ramsin!
9/26/2020
Wendy D. VERIFIED CUSTOMER
Hi Randy,
Thank you from the bottom of my heart for your help. Lexus should be happy to have you on their team. Your service reminds me of why I continue to buy Lexus.
I hope you receive recognition for the work you do.
If it is Ok with you, you have become my favorite go to service advisor!
Once again, thank you so much. My car looks great!
Wendy D
9/26/2020
Anthony M. VERIFIED CUSTOMER
Great service, thanks.
9/26/2020
Mike L. VERIFIED CUSTOMER
I always have such great services from Lexus. It proves again with great help and support from Paymon. Thanks.
9/26/2020
Jacquelyn H. VERIFIED CUSTOMER
Service was great as usual!
9/26/2020
Melissa R. VERIFIED CUSTOMER
Sophia was amazing as always. Thank you Sophia!
9/26/2020
Suresh G. VERIFIED CUSTOMER
Mr. Nguyen was very professional and helpful with my visit. He followed through the development and updated me on a timely manner. I would love to have him as my advisor next time.
9/26/2020
Andrew C. VERIFIED CUSTOMER
Thanks for a quick and efficient in and out in an environment where you feel safe .
I will always be appreciative of great service.
9/26/2020
Van N. VERIFIED CUSTOMER
It was a great experience. Thank you so much! Great Customer Service!
9/26/2020
Gary E. VERIFIED CUSTOMER
Hi Carlos,
You were fantastic. I really appreciated all your help.
You made it very easy. Thanks again Carlos and have
a lovely weekend.
All the best,
Gary
9/26/2020
Johnny M. VERIFIED CUSTOMER
The service was amazing and Deep did more than a Lexus dealer standard which is an over outstanding job. Deep cares for the customer more than anyone else. If I could give Deep more than 5 stars I would give him a 10 star rating. He deserves every single point and a promotion for all his help and great service. I wish to continue my service with Deep because he not only does the job but he always gives extra.
9/26/2020
Ray D. VERIFIED CUSTOMER
Perfect!
9/26/2020
Phuc D. VERIFIED CUSTOMER
Excellent service as always
9/26/2020
Bingling W. VERIFIED CUSTOMER
It was great. I appreciate your help.
9/26/2020
Moenes I. VERIFIED CUSTOMER
Appreciate the great service.
9/26/2020
JOHANNES W. VERIFIED CUSTOMER
I’m very happy and satisfied with your service!! Thank you!
9/26/2020
Linda K. VERIFIED CUSTOMER
Ramsin is always professional patient, and fun to be around!!!