I received a call today to schedule my next service appointment that was yesterday. Additionally, my car settings are different than when I came in without me knowing. I can see the driver seats, but other features that I have set should not be altered. Both of these combine to show the lack of detail of the service provided
11/15/2020
Eric E. VERIFIED CUSTOMER
As discussed, there was an issue with the work done by the detail shop. We’ve already got a plan to remediate it though.
11/14/2020
CAROLE N. VERIFIED CUSTOMER
Thanks to Marshall for patiently & diligently trying to solve my car’s electrical/battery problem. He was so courteous, sincerely concerned & responsive.
11/14/2020
DAVID N. VERIFIED CUSTOMER
Thank you Paymon for making my experience at the Lexus Service Center a great one. The service center was Covid 19 Compliant. And all social distancing protocols were apparent to keep your staff safe and all your customers!! I was in and out so quick I didn’t have time to even say thank you... lol ????
I will continue to bring in my Lexus for scheduled maintenance and any other mechanical or electrical issues... loyal Lexus owner...
Paymon please stay healthy, stay safe, and God bless...
11/14/2020
Randy H. VERIFIED CUSTOMER
Thanks satisfied with the service as always.
11/14/2020
Lisa A. VERIFIED CUSTOMER
My experience with Lexus service and Hes Miranda was a very good one. He’s made sure all the work I needed to have done was completed and he kept informed every step of the way. The service was done to my satisfaction and I will be calling on Hes for any other services I may need in the future.
Lisa A
11/14/2020
Aricka B. VERIFIED CUSTOMER
Excellent service, as always! Thank you Ramsin
11/14/2020
Miguel V. VERIFIED CUSTOMER
Thank you for the great customer service that we received.
11/14/2020
Ken L. VERIFIED CUSTOMER
Great experience.
11/14/2020
Bruno D. VERIFIED CUSTOMER
I was very impressed with your knowledge & ease of dropping off & picking up of our car.
Thank you again!
11/14/2020
Estrellian D. VERIFIED CUSTOMER
Thank you
11/14/2020
Kathleen R. VERIFIED CUSTOMER
Thanks for your knowledgeable help!
11/14/2020
SI N. VERIFIED CUSTOMER
Very good services
Thanks
11/14/2020
Nicholas H. VERIFIED CUSTOMER
Sure thing thank you for the service have a good one!
11/14/2020
CATALINO A. VERIFIED CUSTOMER
Awesome Service by Lexus! Thank you Tommy!
11/14/2020
Cynthia L. VERIFIED CUSTOMER
It is a very good experience in dealing with Lexus employees at the service center.
11/14/2020
MIEN N. VERIFIED CUSTOMER
Good
11/14/2020
Bon P. VERIFIED CUSTOMER
Fantastic service! Communicated very well.
11/14/2020
Frank P. VERIFIED CUSTOMER
Excellent and Friendly. Always Attentive and helpful
11/14/2020
Kelly F. VERIFIED CUSTOMER
The pleasure is all mine and thank you for assisting me today and i look forward coming back next time.