Service was fast and done well. The service advisor kept good contact with me and informed me in timely manner
1/19/2021
Lien N. VERIFIED CUSTOMER
Carlos is a friendly and helpful rep. Thumb up for him. Thanks
1/19/2021
ANGELA B. VERIFIED CUSTOMER
Thank you! Battery seems good and car is super clean.
1/18/2021
Alexander Y. VERIFIED CUSTOMER
The seat position memory 1 was erased and replaced with a different seat and and mirror memory position. Also, the request to change the dealer setting to have the driver seat move to memory position when any door is unlocked was not performed (#46). It is still only moving the driver’s seat when the drivers door is unlocked.
1/18/2021
EDWARD O. VERIFIED CUSTOMER
Ramsin it’s great to work with. I trust him
completely and rely on him for guidance
on what service is required and when
1/18/2021
Mel Z. VERIFIED CUSTOMER
Marshall, as usual, did an outstanding job! Thanks, Marshall!!
1/18/2021
Angela M. VERIFIED CUSTOMER
Paymon is just an outstanding human being. I just bought a brand new Lexus and Paymon assisted me with the purchase. He goes beyond and above what is necessary to provide a personal, transparent, seamless, “ one of a kind” service experience. My decision to purchase another Lexus was because of the great customer service I always receive when I service my vehicles. I do not mind driving 40 miles each way. Paymon is an asset to your business and I greatly appreciate him.
1/18/2021
Jae H. VERIFIED CUSTOMER
Randy provided excellent customer support and really knows his stuff. I enjoyed his energy and responsiveness so I was aware of every step in the major service process.
1/17/2021
Lori P. VERIFIED CUSTOMER
Great communication and service like always
1/17/2021
KAREN B. VERIFIED CUSTOMER
Thanks for your service. Very nice ???? and prompt.
1/17/2021
Chester S. VERIFIED CUSTOMER
Quick customer service thank you
1/17/2021
Robert S. VERIFIED CUSTOMER
Appreciate all your assistance and help with getting the car serviced. The Apple interface on the Lexus is awesome. Thanks for making me aware of it.
1/17/2021
Patrick V. VERIFIED CUSTOMER
Excellent
1/17/2021
Duong N. VERIFIED CUSTOMER
Service very well
1/17/2021
Van Dien. VERIFIED CUSTOMER
10
1/17/2021
Dominie N. VERIFIED CUSTOMER
Very good
1/17/2021
JEFF J. VERIFIED CUSTOMER
The service department always gives Great
Service.. Michael Babcock As Always is a Employee
You should be Very Thankful that he is on your Staff
Thank You
1/17/2021
JAMES T. VERIFIED CUSTOMER
Service was overall very good
Everything went smoothly and efficiently I had no issues in the work was completed on time
Great Job; great service!
1/17/2021
Elaine B. VERIFIED CUSTOMER
My advisor Michael was fabulous. He told me I might have a simple problem and wouldn’t charge me for a diagnostic service if it turned out to be what he thought true to his word it was what he thought and didn’t charge me a cent and that included a loaner car and a beautiful cleaning. I was shocked. Just fantastic!
1/17/2021
Alma A. VERIFIED CUSTOMER
Once again had amazing service Carlos was very thorough with keeping me updated with my vehicle and great service from the time I drop off my vehicle to getting a loaner vehicle and lastly when I pick up my vehicle awesome team!