I find Randy Solomon the best service provider I have ever worked with
You’re lucky to have him
1/20/2021
Fwulin L. VERIFIED CUSTOMER
Great service. Thank you Randy!
1/20/2021
Kurtis H. VERIFIED CUSTOMER
Thanks for the reasonable approach to servicing my ES350. Will continue to bring the Imperial Shuttle to Lexus Stevens Creek for service.
1/19/2021
Jeff M. VERIFIED CUSTOMER
Ramsin did a fantastic job. Kept in touch and kept good care of me. I’m still having some minor issues with the car and he continues to be helpful.
1/19/2021
Amy N. VERIFIED CUSTOMER
Service experience is always great ????
1/19/2021
DOUGLAS C. VERIFIED CUSTOMER
As always, Deep was helpful, efficient, and professional. I can’t ask for more.
1/19/2021
Hector Manuel. VERIFIED CUSTOMER
Thank you
1/19/2021
Churchill L. VERIFIED CUSTOMER
Everything was exceptional. Michael was very professional and extremely helpful. See.you next time.... Churchill
1/19/2021
Mai H. VERIFIED CUSTOMER
Excellent service Deep ????
1/19/2021
Melissa W. VERIFIED CUSTOMER
Sophia was very kind and informative about the plan for my lexus. I was happy with her service!
1/19/2021
DEBORAH L. VERIFIED CUSTOMER
Thanks, excellent service...
1/19/2021
Phuong H. VERIFIED CUSTOMER
Minh was very helpful and understanding
1/19/2021
Mark B. VERIFIED CUSTOMER
Marshall was a fantastic service agent.
1/19/2021
Joseph M. VERIFIED CUSTOMER
Great service. 5 Stars. Deep kept me informed throughout the day on progress with my car and let me know as soon as it was ready.
1/19/2021
Ritz H. VERIFIED CUSTOMER
Recall was done appropriately. Fixed the center console creaking. Have a couple concerns that can be diagnosed and fixed but didn't due to "lack of technicians because of covid 19" Specially from the rear right end spring sound in bumps, it shouldn't make that sound, atleast diagnose the ball joints, sway bar and what not and try to do something, like regrease, spray, anything to try to fix it. Could be a dangerous thing, who knows.
1/19/2021
Esther L. VERIFIED CUSTOMER
I wanna Thank Sophia Qu for Her outstanding Customer service since my Arrival she’s normally not my Primary Advisor But I do remember seen her before since am a Loyal Customer from Lexus meaning I been having service for some time for my two vehicles that I have She greeted me with a Beautiful smile, a Beautiful attitude and most of all a very Professional customer service I would definitely ask for Her the next time I was really impressed with her personality.
1/19/2021
MARY M. VERIFIED CUSTOMER
all was great
1/19/2021
Jose V. VERIFIED CUSTOMER
Michael was great from start to finish.
1/19/2021
GREGORY S. VERIFIED CUSTOMER
Excellent service during these trying times
Thanks
1/19/2021
SUSHANT S. VERIFIED CUSTOMER
First time at Stevens Creek Lexus, Sophia was very welcoming and excited to help me out. She even offered a complimentary car wash. Picked up my car and everything's great. Thank you!