My cargo net is missing after the detailing service. I responded on the texts that I got from service agent - they don't seem to go back to the agent - very inconvenient.
8/31/2021
Mark S. VERIFIED CUSTOMER
Sophia has been my service advisor each visit since I bought my Lexus in 2019. I have a career in customer service, and she is very knowledgeable about my vehicle and displays outstanding communication skills and integrity each time I work with her. Her assistance make owning my Lexus an even better experience. Thank you Sophia!
8/29/2021
JEFFREY L. VERIFIED CUSTOMER
Appreciate the help; Please follow up the parts ready status. Thanks
8/28/2021
THAO N. VERIFIED CUSTOMER
Thank you for doing a good job on my car.
Appreciate it.
8/26/2021
REBECCA M. VERIFIED CUSTOMER
Thank you for your service and time.
I was treated very well and I am very satisfied.
Sincerely,
REBECCA M
8/21/2021
Norene B. VERIFIED CUSTOMER
Service was great! Never disappointed.
8/19/2021
David C. VERIFIED CUSTOMER
It was disappointing that I had to replace tires that still had enough tread. But on the other hand it would not be a good idea to drive with the wobble that occurred at higher speeds. Car drives really nice now. Thanks a lot.
8/18/2021
Chin Y. VERIFIED CUSTOMER
Very good experience
8/16/2021
Alan H. VERIFIED CUSTOMER
great service. thanks
8/16/2021
JANA B. VERIFIED CUSTOMER
Na
8/15/2021
JAVAD S. VERIFIED CUSTOMER
It was a very nice experience working with Carlos.
They fixed my car so quickly. I appreciate the service and help.
8/15/2021
Rosalia M. VERIFIED CUSTOMER
He’s did a great job and ensured my trunk was vacuumed. I’m very happy with customer service. ????
8/15/2021
Ting W. VERIFIED CUSTOMER
Thank you for your excellent service!
8/15/2021
Seymur K. VERIFIED CUSTOMER
Unbelievable fast, always Friendly, professional, clean !!! Today special i want to say thank you to Ramsin , he was very friendly, helped me to deal with the noise that came from my car ordered spare parts and returned the car to me on the same day!!! Thank you, The Lexus the best!
8/15/2021
Brenda L. VERIFIED CUSTOMER
Excellent!!
8/15/2021
Jack L. VERIFIED CUSTOMER
Great people, great service!!
8/15/2021
Henry Q. VERIFIED CUSTOMER
Hey Hes. Thank you for your efficient service and recommendation to do the oil change. Appreciate you looking out for me. The loaner program was also very efficient and quick. 10/10!
8/15/2021
Yaochiu C. VERIFIED CUSTOMER
Minh is one of your best staff , always as a pleasant to dealing with you guys ! ????????????