Thanks Michael!! You really transformed a stressful time into an easy, calm process.
8/12/2021
Rong Z. VERIFIED CUSTOMER
Minh has been very helpful for this service, car was ready for pickup no wait to pull my car from back. I wish all service team are helpful like Minh.
8/12/2021
Mark R. VERIFIED CUSTOMER
Minh was great. The experience was as good as it could be.
8/12/2021
AIMEE F. VERIFIED CUSTOMER
I asked which tire needed to be replaced (Michelin or the “odd” tire that was replaced during an emergency) Ramsin didn’t know. It turns out it was the “odd” tire and if I had known that I would have had it replaced. I couldn’t understand why one Michelin tire would be so worn down when the others were fine. When I looked at the tire when I got home I realized which tire it was. Also, he didn’t stress the urgency of needing the tire replaced until I came to pick up my car. He told me numbers in which made no sense to me on the phone.
My trunk would not open. I called at 4:30pm and the service lady told me everyone had gone home. I had an important item in the trunk that I needed immediately yesterday evening. When I called this morning a service lady told me there was a button in the glove box. Well, she was right and why was I not told this yesterday?
8/12/2021
Heidi L. VERIFIED CUSTOMER
Sam Du: Sam. I lost my copy of the maintenance that has to be done with my car. Do you have another copy with the estimate on it. I would like to evaluate with my son to see if he can take a look at the list to see what is most important. I would like to show him the list but I think I lost my copy. Would like to come by this. Morning and get another copy. Please call me first thing in the morning so my son can take a look and have Lexus work on the car this week. Please call me. ****-****-xxxx. So I can pick up my service maintenance copy today thanks - Heidi c Lee
8/12/2021
Qing S. VERIFIED CUSTOMER
Very good experience! Love it!
8/12/2021
Billy V. VERIFIED CUSTOMER
Thanks for your great service Sophia!
8/12/2021
George L. VERIFIED CUSTOMER
Ramsin was Very professional, respectful of my time and concerns. He answered all my questions appropriately. I am very satisfied with his work. I have been using him for many years will all my Lexus service requirements
8/12/2021
Andrew L. VERIFIED CUSTOMER
Everything went well. Great service
8/12/2021
MEIMEI GLOBAL. VERIFIED CUSTOMER
Very good service!
8/12/2021
Gloria L. VERIFIED CUSTOMER
Service was great as well as all the staff.
Excellent service
8/12/2021
Jeffry N. VERIFIED CUSTOMER
Michael did a great job!!!
8/12/2021
Hai H. VERIFIED CUSTOMER
Fast service, good quality
8/12/2021
Binh T. VERIFIED CUSTOMER
Thank you, Minh!
8/12/2021
PHOEBE S. VERIFIED CUSTOMER
I was so greatful with the help that i received from your consultant Mr. Mike Bobcock.
8/12/2021
MASASHI S. VERIFIED CUSTOMER
Great experience with your team
8/12/2021
Satish G. VERIFIED CUSTOMER
Great service
8/12/2021
Phuong T. VERIFIED CUSTOMER
I am very satisfied with the service.
Thanks a lot for your help .
8/12/2021
Alan T. VERIFIED CUSTOMER
Thank you for taking care of my GS350 today. I forgot to ask you about the sun roof seal (folded rubber seal), was it OK? Take care.
8/12/2021
DINH H. VERIFIED CUSTOMER
Service was fast quick and easy. Sophia was very professional and helped with every request I asked for.