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Real Reviews from VERIFIED CUSTOMERS
Hector M. VERIFIED CUSTOMER
Thanks Emily keep doing a great job!
6/7/2020
LUCY A. VERIFIED CUSTOMER
Martin was friendly and helpful. He kis very knowledgeable and kept me informed on the status of my car. I'm very happy with his service.
6/7/2020
Mi V. VERIFIED CUSTOMER
Jeffrey was extremely helpful,thank you for all your help!
6/7/2020
Sofia P. VERIFIED CUSTOMER
I was told that the diagnostics was done on my car and that the mechanic drove it for 10 miles before he did the diagnostic the next day. So I take it home not even for two hours and the lights are on for me to check my engine, there’s a triangle with an!. There’s a square with skidmarks and a car on the road and it says ABS with an! MI was told that the diagnostics was done on my car and that the mechanic drove it for 10 miles before he did the diagnostic the next day. So I take it home not even for two hours and the lights are on for me to check my engine, there’s a triangle with an!. There’s a square with skidmarks and a car on the road and it says ABS with an ! I called up Longo and Toyota and the gentleman said that he was going to tell his supervisor so that his supervisor can call me back. I waited three hours and have still not received a phone call. My thinking is there going to wait till Monday which is going to make me pay for more Uber’s to go to work. And for more tow trucks to take it to Longo. I do not expect to not get it, meaning pay for another diagnostic because I already paid well over $155 for it. Also, if I don’t hear from someone soon, I’m calling the headquarters and filing a complaint. Thank you
6/7/2020
Peter W. VERIFIED CUSTOMER
Thank you so much! I enjoyed the rental car.
6/7/2020
ARTURO P. VERIFIED CUSTOMER
Advisors should always answer phone calls or at least return calls.
6/6/2020
KIMSA L. VERIFIED CUSTOMER
Good service and provide shuttle or Uber for customer (information about uber make sure customer protect)
6/6/2020
Andres R. VERIFIED CUSTOMER
Estuve sastifecho con el tempo que me antendieron la persona que me antendio fue muy amable.
6/6/2020
Parminder G. VERIFIED CUSTOMER
Good job
6/6/2020
Brian M. VERIFIED CUSTOMER
Emily kept me informed on the progress of my car and answered all my questions.
6/6/2020
Sonia G. VERIFIED CUSTOMER
Great service
6/6/2020
Marilyn B. VERIFIED CUSTOMER
Very pleased with the way the appointment went.
6/6/2020
Sandra A. VERIFIED CUSTOMER
Albert was great! Extremely friendly and answered all my questions
6/6/2020
Hector V. VERIFIED CUSTOMER
Service was good the two hours promise was not fulfilling left my car at 7:30 was ready at 11:30. Tks
6/6/2020
Yih C. VERIFIED CUSTOMER
The service is very good
6/6/2020
Deborah V. VERIFIED CUSTOMER
Really enjoy organized professionalism of the entire dealer.
6/6/2020
THU T. VERIFIED CUSTOMER
Great service. Thanks
6/6/2020
Carlos N. VERIFIED CUSTOMER
Kayla is super nice and helpful. One of the best employees in Longo Toyota.
6/6/2020
Lluvia L. VERIFIED CUSTOMER
Today service I was very disappointed with after 2hours of waiting for my car tho be service. Emily never reached out to Me to discuss any recommendations that were needed for my car. This has never happen at Toyota. I now have to come back and have the other service dine on another day when everything could of been taking care of today.
6/6/2020
RAYMOND Y. VERIFIED CUSTOMER
Good service
6/6/2020