Mandi did an excellent job of setting duration of service expectation and kept us updated on progress.
7/15/2020
NASH E. VERIFIED CUSTOMER
Ryan helped me take care of my car!! He’s a great representative
7/15/2020
Fanjin F. VERIFIED CUSTOMER
????????????
7/15/2020
REYNALDO M. VERIFIED CUSTOMER
Perfect
7/15/2020
Juana O. VERIFIED CUSTOMER
Great job. 100% satisfied.
Thank you so much, ##LongoYoyota#1##
7/15/2020
SANTI R. VERIFIED CUSTOMER
Johan was a delight to meet! He was helpful and completely transparent with the process of leaving my car for its service. Excellent communication.
7/15/2020
Stacy S. VERIFIED CUSTOMER
Excellent Service
7/15/2020
Hernan H. VERIFIED CUSTOMER
Mandi was great!
7/15/2020
Tak W. VERIFIED CUSTOMER
Roy is very professional.
7/15/2020
TRONG L. VERIFIED CUSTOMER
Good
7/15/2020
VINA P. VERIFIED CUSTOMER
Excellent service
7/15/2020
Ruben J. VERIFIED CUSTOMER
She was awesome.
7/15/2020
Linda R. VERIFIED CUSTOMER
Jesus provided excellent customer service!!
7/15/2020
Richard C. VERIFIED CUSTOMER
Very pleased with service, as always !!
7/15/2020
Gustavo G. VERIFIED CUSTOMER
Bruce Herrera was very friendly and helpful. He clarified my doubts and all the questions I asked him he answered kindly. It is truly an enormous pleasure to be attended by people like that. You feel the confidence and you want to return
7/15/2020
Emelyn T. VERIFIED CUSTOMER
Martin was very friendly, helpful and went above and beyond to make sure my car received the proper care it needed. I look forward continuing my service with Longo Toyota.
7/15/2020
Nadia B. VERIFIED CUSTOMER
Wait time was to long for my service
7/15/2020
Diana B. VERIFIED CUSTOMER
The rep said I couldn’t receive a car wash because my fender was loose. I’m shocked. How do you know my fender is loose. He says, I’ll show it to you as soon as you get out. I move the car up and I say, you didn’t show me. The car is gone now. He says, oh yeah but it was loose. I come back and pick it up. Look at the separation and I pushed it back in place and it snapped. ????
7/15/2020
ELLIOT S. VERIFIED CUSTOMER
JJ, he was great!! He listen to my concerns, and he addressed all of my problems. He should be promoted to service lead. He set a bar few service associates could possibly reach. JJ, is a rising star and a guiding light to excellent customer service.
7/15/2020
ROY M. VERIFIED CUSTOMER
Alex was awesome. He went out of his way to clearly and consistently communicate the status of my service experience. I would love to work with him in the future.