Very professional. Explained with great detail. Wonderful customer service.
8/18/2020
Leonardo V. VERIFIED CUSTOMER
Excellent service
8/18/2020
MAYRA O. VERIFIED CUSTOMER
He was very welcoming, helpful and he answered all my questions. Definitely he knows what he is doing.
8/18/2020
Elias M. VERIFIED CUSTOMER
He provided nothing but great service and had my car get taken care of the way it should’ve. I’m definitely going to take it back in the future
8/18/2020
Andrew S. VERIFIED CUSTOMER
Eric was expedient and took great care to keep me informed about the progress done on my car. Longo is consistently the best in customer service. That is why I keep returning.
8/18/2020
JOSE L. VERIFIED CUSTOMER
He is a nice person.
8/18/2020
James L. VERIFIED CUSTOMER
Very bad service
8/18/2020
Iolani R. VERIFIED CUSTOMER
Unfortunately when I picked up my car I still have a hole in one of my tires I specifically explained the I have had to fill air into one of my tire multiple times this month and I know that there is a leak, instead of checking the tire for a leak they told me it was 1 of my sensor's. Now I have to come back extra early in the morning inconvenience myself with my son to acquire a rental car with all the paperwork then will have to come back after work to get my car and return the rental car and hope nothing happens while I have a rental car.
8/18/2020
Abdul K. VERIFIED CUSTOMER
Very good
8/18/2020
Lan Thi. VERIFIED CUSTOMER
I am really satisfied with customer service of Jeffrey Tsao. He always ready to help me with any my questions.
And hopefully next time the car wash machine works good and you guys can help me to wash my car as I usually had that in the car before I bought there. I really happy if has that service too.
Thanks a lot for your maintenance service! And thanks Jeffrey Tsao for your helpful!
8/18/2020
VICTOR G. VERIFIED CUSTOMER
I don’t like that she called me hun, at all!
8/18/2020
George P. VERIFIED CUSTOMER
Ryan has great communication and customer service skills. He’s an asset to your company
8/18/2020
Narine S. VERIFIED CUSTOMER
I am really satisfied with Joseph Perez' professional customer service and assistance. Before getting his service, the first contact I had with another representative who was assigning numbers, I was disappointed. Her attitude and approach was disrespectful. However, I was lucky to get Mr. Perez assistance, and I am appreciated with Longo service. Thank you.
8/18/2020
Stephen E. VERIFIED CUSTOMER
Service done on time
8/18/2020
Douglas L. VERIFIED CUSTOMER
Mush appreciated. You all have a great evening
8/18/2020
ROME G. VERIFIED CUSTOMER
Driver side fog light out I will take care of this myself since it wasn't done there and I wasn't notified thanks
8/18/2020
Maria A. VERIFIED CUSTOMER
He is a very helpful man, of course with the information, friendly also he was very aware of the service until the end. I loved your service, thank you very much for your attention.
8/18/2020
Don Luan. VERIFIED CUSTOMER
Jeffrey Tsao is very good for customers support. Thanks very much!
8/18/2020
Regina M. VERIFIED CUSTOMER
It took long to get my vehicle to me after it was completed. I can see where my vehicle was being serviced. It drove out of the service station and still took over 30 minutes to get to me and also why would my truck go in at 25,147 miles and return at 24,149. Where did it go for 2 miles???
Also the paper work showed I declined the recall repair. I only declined because the representative said it could not be done if I had more than 1/2 tank of gas. Well I came in with a full tank so she said it couldn’t be done.