Knowledgeable, professional and and seemed to be truly interested in providing the best advice on issues.
12/11/2020
Edward G. VERIFIED CUSTOMER
Very good service and very professional I’m very happy for the service ????????????
12/11/2020
AMEET M. VERIFIED CUSTOMER
My concern was not resolved. After my previous service in November I started facing wobbling issue. My car was going in right direction if I raise my hands. They told me that is because of tire rotation. The front tires are in yellow. But I requested them to get it reverted as earlier as I wasn’t facing issue before I get my car to servicing in November. I’m not sure if they changed my tires or not. I don’t trust you guys.
12/11/2020
Nancy G. VERIFIED CUSTOMER
He I Appreciate it his professionalism and knowledge of service
12/11/2020
ANGELA S. VERIFIED CUSTOMER
El Joven Danny Guerrero fue muy amable
Y es muy profesional , educado , respetuoso
Gracias Danny G.
12/11/2020
David C. VERIFIED CUSTOMER
This is our first Toyota purchase and first time service. We were totally impressed with the entire process from the person who put the mats in our car to the pick -up. You are so organized and efficient. I’d buy another due to the excellent service you provided.
12/11/2020
Miguel A. VERIFIED CUSTOMER
Mr. Tsao was informative and a great deal of help in addressing the needs of my Camry.
12/11/2020
XIAOXIAN R. VERIFIED CUSTOMER
waited too long after notice
12/11/2020
TERRY D. VERIFIED CUSTOMER
N/a
12/11/2020
DULCE L. VERIFIED CUSTOMER
He never called me back when fuel gauge part was available. I had to chat on line & inquired about its availability. Thanks to Savannah who helped me about it & thanks too to Vanessa who called me up & scheduled an appointment for installing it. So far, this is strike 2 for me on this service team ... :-(
12/11/2020
John R. VERIFIED CUSTOMER
Yes it went great they took care of everything!the service advisor was friendly and knowledgeable about everything!
12/11/2020
Verenice R. VERIFIED CUSTOMER
My service advisor Roy Wu provided exceptional service and communicated with me during the process. I appreciate his honesty, assistance, and turn around time. Thank you Roy.
12/11/2020
Claudia G. VERIFIED CUSTOMER
Jesus (JJ) was an awesome! His customer service was superb. He gave me an estimated time of 10:30 and he managed to get my car earlier than the expected wait time. My car was ready at 9:30. He was very forth coming and answered all my questions. His customer service skills went above and beyond and exceeded my expectations!
12/11/2020
MARCIA H. VERIFIED CUSTOMER
Albert, as I’ve said before, is extremely considerate and easy to work with.
12/11/2020
JERRY R. VERIFIED CUSTOMER
Thank you Bruce
12/11/2020
Aracely V. VERIFIED CUSTOMER
Nice staff and I was update in a timely manner.
12/11/2020
GARY G. VERIFIED CUSTOMER
Martin did a great job of keeping me updated on the car’s status.
12/11/2020
Fred W. VERIFIED CUSTOMER
Noli is a great asset for your company.
12/10/2020
Glen H. VERIFIED CUSTOMER
Excellent service and great experience. Thank you Noli.
12/10/2020
Miguel P. VERIFIED CUSTOMER
Staff needs further education on Toyota credit cards and how to provide accurate information on taking payments utilizing the Toyota financial system and call center.