Problem was resolved. Of the motor oil leak in the driveway after the service on 5-13-21 I hope be ok now .
Thanks.
5/19/2021
BALBINA C. VERIFIED CUSTOMER
Time frame should be honest and disclosed at front. Estimate was 12 and received the car at 2.
5/19/2021
Enrique C. VERIFIED CUSTOMER
Very good
5/19/2021
JANIS C. VERIFIED CUSTOMER
Fantastic customer service!
5/19/2021
WEN L. VERIFIED CUSTOMER
Good service
5/19/2021
David W. VERIFIED CUSTOMER
Jeffrey Tsao did a great job. He is very knowledgeable and courteous and helped me with all my problems. He is a great employee. Please express my thanks to him!
David W
5/19/2021
Aung H. VERIFIED CUSTOMER
Perfect thanks for your service and take care of my car.
5/19/2021
DAVID B. VERIFIED CUSTOMER
Very thorough, personable and worked hard to get me the best price. Excellent service
5/19/2021
Agustin M. VERIFIED CUSTOMER
TO REITERATE, I WASN'T BECAUSE IT TOOK THREE TRIPS TO LONGO TO HAVE MECHANICAL CREW TO ASCERTAIN THE PROBLEM.
GRANTED THE CHECK ENGINE LIGHT WAS INTERMITTENT, BUT THE CREW COULD HAVE KEPT MY PRIUS THE FIRST OR SECOND TIME.
BY NO MEANS IS THIS A REFLECTION ON KAYLA SANTOS WHO IS ALWAYS EXCELLENT!
SINCERELY,
MR MONTES
5/19/2021
Ricky C. VERIFIED CUSTOMER
Great follow up and customer service
5/19/2021
Christopher F. VERIFIED CUSTOMER
Bruce was awesome and made me feel like longo was home. Thanks so much Bruce. Will be back here for all my details.
5/19/2021
Billy L. VERIFIED CUSTOMER
Noli was courteous and professional during the sevicing of my vehicle.
5/19/2021
Carmen M. VERIFIED CUSTOMER
Martín Torres is always very helpful and informative he always keeps me informed on the progress of what is going on with my vehicle thank you Martin for always going above your service and your help !!!
5/19/2021
Paul D. VERIFIED CUSTOMER
The wait for service is quite long especially when you have an appointment already. I would like to see a shorter wait especially there was not a lot of things to check.
5/19/2021
Albert P. VERIFIED CUSTOMER
Mr Leyva was friendly, helpful and knowledgeable.
5/19/2021
Marco P. VERIFIED CUSTOMER
When I got to the dealer the person that helped me told me that it will be 3 hours waiting time. I agree and I told him that I was waiting at the dealer. So at the end I had to wait until 4:30 and that was because I got upset and asked to talk to the manager if not I don't know how much time I would it have to stay there. Really bad experience.
5/19/2021
Tiffany T. VERIFIED CUSTOMER
She is great. She want the extra mile for me. Thank you
5/19/2021
Meng T. VERIFIED CUSTOMER
Thanks for the service !
5/19/2021
Kong C. VERIFIED CUSTOMER
Very good
5/19/2021
STEPHANIE S. VERIFIED CUSTOMER
Donovan was very courteous and friendly. He’s definitely an asset to your service staff.