He was quick and efficient.. an asset to Longo . Longo is the best
6/22/2021
Vasilios R. VERIFIED CUSTOMER
Alex Ayala is very knowledgeable and helpful. He knew his stuff and was very understanding and patient with me. Much appreciated it!
6/22/2021
Jorge V. VERIFIED CUSTOMER
Good service
6/22/2021
EMILY C. VERIFIED CUSTOMER
Excellent service
6/22/2021
Jeana C. VERIFIED CUSTOMER
Bruce is an excelente agent. Good Job congratulation ????
6/22/2021
Brian N. VERIFIED CUSTOMER
Great service
6/22/2021
Jaime O. VERIFIED CUSTOMER
Teddy said my truck would be ready within 5 to 6 hours which would have been around 3:30 - 4:00 o'clock, Teddy called me and said my truck was ready at 2:00 o'clock. I was very happy to hear that and very satisfied with the service.
6/22/2021
Alice W. VERIFIED CUSTOMER
I told the lady I had appointment at 10:30am and she told me go to line 1
I waited in my car for another 20 min.til
My service guy came , once I get out of my car, I found out she put me in gerenal service line.
Wasting so much time .
but my service guy was really nice!
6/22/2021
Gerry D. VERIFIED CUSTOMER
None
6/22/2021
Sid S. VERIFIED CUSTOMER
Excellent service
6/22/2021
Patrick M. VERIFIED CUSTOMER
Window Tint came out bad. I pointed it out to Donovan and he said it was “normal”
I waited for the car & after thinking about it, showed it to the Service Manager. Manager said of course it’s wrong, we will have to redo it. Now I have to return and spend a Saturday dealing with it. There were other issues as well.
6/22/2021
Vanessa M. VERIFIED CUSTOMER
Thank u
6/22/2021
ROMAN G. VERIFIED CUSTOMER
He explained to me everything that I wanted to know, great customer service, thanks.
6/22/2021
Neeta U. VERIFIED CUSTOMER
I wish the service provider called me and informed about couple of things that needed my attention for my yaris like A/c filter and engine filter were needed to be changed.
6/22/2021
Lucio D. VERIFIED CUSTOMER
Mr. Chacara kept me informed of the progress of my vehicle. Job well done. Thanks
6/22/2021
KEONMIN L. VERIFIED CUSTOMER
I understand there were a lot of cars but it took 4 hours.
6/22/2021
Lisa C. VERIFIED CUSTOMER
Alex was very helpful, and tried to help me resolve an issue with my warranty. Very happy with the service he provided.
6/22/2021
LUCIA C. VERIFIED CUSTOMER
The service was good, I was disappointed that our vehicles didn't get washed.
6/22/2021
Joko T. VERIFIED CUSTOMER
Thanks Eric Chung for your advice!! Very professional, straight to the point, and genuine customer service. There was a power outage in the building that day, but he informed me about my car situation. Everything was resolved in timely manner. Very satisfied.