Carlos was great. He kept me informed throughout and answered all my questions very clearly.
Felt I received the usual Longo exceptional service.
Thanks again Longo and all Longo Staff.
12/30/2017
Marie T. VERIFIED CUSTOMER
Elizabeth was very attentive and kept me informed on all the repairs needed. She was very friendly and courteous!
12/30/2017
Efren M. VERIFIED CUSTOMER
Happy Holidays... may you guys have a safe New Years weekend!!!
12/30/2017
Peter H. VERIFIED CUSTOMER
Greg was very helpful and provided recomendations for my truck. He was very professional and keep me advised of the status of my truck. I look forward to dealing with Greg in the future.
12/30/2017
Samuel R. VERIFIED CUSTOMER
Excellent service consultant, professional and onest, the cashier
also very kind and professional and I am satisfied with the repair.grade of the service 100.
12/30/2017
MARCO L. VERIFIED CUSTOMER
I’m completely satisfied with the service thanks
12/30/2017
Melissa C. VERIFIED CUSTOMER
Bruce Herrera is a great representation of Longo Toyota. His customer service was outstanding. Great experience overall.
12/30/2017
Raymond G. VERIFIED CUSTOMER
Monte was friendly, professional, and made sure all the scheduled service was completed in a timely manner. It is a pleasure to work with him, and we look forward to having him help us with our other 2 Toyota's!
12/30/2017
Cozette M. VERIFIED CUSTOMER
Appreciated his professionalism. Our wonderful salesman Danny Camarillo personally walked me over to set up appt. to add side boards for our new pre owned Tundra. Noe took the part paperwork & set me up for next day. I brought it in early,but busy day before Christmas holiday. I was put me in wrong line, but Noe saw me came over, told his mgr. & handled everything. I got a shuttle home. Noe told me 2-3 hrs& got the call 2 hrs. My Dad brought me in & drove truck home for a very Merry Christmas/Feliz Navidad! Happy 2018! Thanks/gracias Noe for being prompt, thorough & friendly! Much appreciated
12/29/2017
Maribel F. VERIFIED CUSTOMER
Had to wait extra time because paperwork was delayed. They did nothave time to wash my car but had time to adjust my radio and leave ac full blast!
12/29/2017
Danny T. VERIFIED CUSTOMER
Noe helped me out with all of my questions and was really knowledgeable about my 4runner. I will definitely go back to him.
12/29/2017
Maria S. VERIFIED CUSTOMER
Friendly, accurate, and efficient.
12/29/2017
Irmgard T. VERIFIED CUSTOMER
Yes I would like to participate in a survey.
12/29/2017
Cesar M. VERIFIED CUSTOMER
He is very good and attentive. He listened to the guests need
12/29/2017
Tom Z. VERIFIED CUSTOMER
The window master switch in my son’s 1994 Camry is replaced, the outside door handle is replaced, the dome light is replaced, and the window regulator assembly is replaced, and the door latch is adjusted to work as well as possible. Ryan as usual was extremely helpful as was his team member.
12/29/2017
Joe C. VERIFIED CUSTOMER
Very good services.
12/29/2017
Woody P. VERIFIED CUSTOMER
Noli was very helpful.
12/29/2017
Maria M. VERIFIED CUSTOMER
Alexis went above and beyond my expectations from a service rep. Alexis cared enough about my previous not so good experience at Longo and made it right this time. Thank you Alexis!
12/29/2017
Glen K. VERIFIED CUSTOMER
Everyone as usual was very hospitable. Andrew was clear about when the car was going to be ready. He also let me know that it was running late. It just seemed like the systems for processing the billing and receiving the car were in disarray. Perhaps it is because of a heavier than usual workload because of the holidays? It seemed like there were other customers who had similar issues (5:30pm)