Alex kept me informed along the way. I appreciated his service. He has a great last name too!
9/14/2021
Michael N. VERIFIED CUSTOMER
Thank you, Martin!
9/14/2021
Yolanda V. VERIFIED CUSTOMER
Excellent service, explained and was patient. JJ very kind.
I appreciate his professional manner .
9/14/2021
Joseph S. VERIFIED CUSTOMER
Noli Evangelista is very helpful. Good customer service
9/14/2021
Claudia R. VERIFIED CUSTOMER
Thanks to Martin for always making my maintenance appointments fast and smooth. Great service!!
9/14/2021
Kathy T. VERIFIED CUSTOMER
Benjamin was great! Very pleased with my experience!
9/13/2021
TAIPING H. VERIFIED CUSTOMER
Ben is good.
9/13/2021
Brenda A. VERIFIED CUSTOMER
Bruce provided great customer service. He always explains the condition the car is in and explains everything else, which I truly appreciate as someone who knows nothing about cars.
I’ve been going with him since I had my first car. I really appreciate that he gives me a heads up about future parts that need to be replaced because they are wearing out so I can budget and save up for it.
9/13/2021
Ana S. VERIFIED CUSTOMER
Mi carro está siendo ruido o chillido de las llantas y antes de llevarlo al mantenimiento no hacia ese ruido quiero saber Si el mecánico que hizo el chequeo hizo todo bien o que pasa porque ese ruido gracias por preguntar si todo está bien
9/13/2021
Nancy T. VERIFIED CUSTOMER
Very good
9/13/2021
Gavino B. VERIFIED CUSTOMER
She was was so awesome, very nice young lady.
Perfect staff for LONGO TOYOTA!
9/13/2021
Ruben H. VERIFIED CUSTOMER
Thanks to Alfredo Munenton he very professional and he knows how to treat a costumer so I give 100+to him and Alex Ayala
9/13/2021
Pedro B. VERIFIED CUSTOMER
Appreciate the service that knowledge
The cars expectation to be absolute best
9/13/2021
MICHAEL C. VERIFIED CUSTOMER
I was waiting at home while my was in maintenance. Denial called me around 11:00 said need the replace a filter which I ok for it, and I appreciate very much that he gave me some discount when I ask to lower the price as I am out of work at time being. He said my car can be ready in one hour. It was around 11:20.
I waited until around 1:30 pm, there was no calls from Denial, I started to call him 3 times, he didn’t pick up my calls. Almost 2:00 he call me back said the car is ready, and tell me to call Lift go to Toyota. I arrived Longo Toyota around 2:30 , checked in at cashier and paid the service charge. I have to wait until 5:30 to see my car driven down to the waiting area. Your cashier who is a black lady saw me waiting and helped me to check.
I don’t understand why I have to wait for that long time to get the car.
My family bought 3 cars from Longo Toyota since 2005, I sense that the service is getting worse, even I had an unhappy experience from last service, but I raised no complaint as I thought it was due to Pandemic, but this time, I must bring up your attention or either put to social media.
9/13/2021
Agnes I. VERIFIED CUSTOMER
Kayla Santos provided an excellent service.
9/13/2021
Son H. VERIFIED CUSTOMER
Thank you Daniel for patching my tire.
9/13/2021
Karen K. VERIFIED CUSTOMER
Thank you Daniel!
9/13/2021
Minerva G. VERIFIED CUSTOMER
She was great!
9/13/2021
Chow N. VERIFIED CUSTOMER
Very good
9/13/2021
Drew H. VERIFIED CUSTOMER
Noli is the nicest guy and find everyone possible way to help you out.