Crystal was very polite and helpful in answering all our
Questions. She is an asset to Toyota . Very attentive ,
and knowledgeable.
4/10/2019
RUTH Z. VERIFIED CUSTOMER
Albert awesome, thanks for your patience
4/10/2019
CINDY P. VERIFIED CUSTOMER
Not a timely repair, had to speak to a manager to get response of status of car, was not inform about AC filter needs gvto be changed.
4/10/2019
Gabriel G. VERIFIED CUSTOMER
Sinh was friendly and efficient.
4/10/2019
Geny H. VERIFIED CUSTOMER
Had another great experience with longo Toyota in El Monte! Jeff was super helpful and quick. Thank you guys!
4/10/2019
Joshua S. VERIFIED CUSTOMER
I don't usually come to dealerships for service work, but when I do I come to Longo and specifically ask for Danny. He's honest, friendly, and straightforward. I trust him. Always a great experience.
4/10/2019
HONG G. VERIFIED CUSTOMER
Professional service. Great experience. Thx for Roy Wu’s helping
4/10/2019
Monica M. VERIFIED CUSTOMER
Awesome service! Ease of picking up rental car within facility. Happy with service all around
4/10/2019
Jiahui H. VERIFIED CUSTOMER
Good
4/10/2019
TANICK N. VERIFIED CUSTOMER
Was given an estimate time of completion of 5 pm and never received a call from Longo after requesting to be called when car is ready.Had to wait until the next day to pick up the car
4/10/2019
ROBY CATO. VERIFIED CUSTOMER
He answered all the questions appropriately and patiencely.
4/10/2019
Paul R. VERIFIED CUSTOMER
Alex was extremely helpful and professional.
4/9/2019
Carlos M. VERIFIED CUSTOMER
I will be happy to complete the survey. Ethan was very polite and kept me well informed at each step of the service process.
4/9/2019
Bert G. VERIFIED CUSTOMER
Alex has great people skills and outstanding professionalism when attending to your car service needs. I left Longo very content with the attention given to me and my vehicle. B Guerrero
4/9/2019
John W. VERIFIED CUSTOMER
This employee was very helpful and knowledgeable. He was very professional and he kept us informed on how our service was progressing. He is an asset to Toyota.
4/9/2019
Josefino P. VERIFIED CUSTOMER
They promise to finish the job by 12:00 but i get my car by 1:50 and i told to service manager im late for my work cause 2;00 pm i heve to work so im late