Professional & friendly & provided info on recall part that was scheduled for installation.
5/30/2019
Tao T. VERIFIED CUSTOMER
good
5/30/2019
Ulises C. VERIFIED CUSTOMER
Ethan Su was very helpful and detailed in the experience of the car service. He used neutral jargon that made it easy for me to comprehend and want to engage in more of the service. I am very grateful for his help and finished my experience completely satisfied.
5/30/2019
WILL E. VERIFIED CUSTOMER
Teddy is the best ASM I have ever worked with. I appreciate his help every time I go in
5/30/2019
Kerry W. VERIFIED CUSTOMER
Elizabeth was responsive, knowledgeable, amiable, and just plain great to work with! She has our thanks!
5/30/2019
Allan R. VERIFIED CUSTOMER
The attention from Monte was really good. The shuttle boy was amazing too. Thanks.
5/30/2019
Brad L. VERIFIED CUSTOMER
Emily was professional and her follow up was appreciated
5/29/2019
QIN L. VERIFIED CUSTOMER
Thank you very much for your support and help from Toyota. Because I can't speak English, I received the warm reception of Mr. Su and helped me to complete the task. I am very grateful to Mr. Su for his Chinese support and the support and help of the Toyota staff. You give Mr. su a perfect score, and Toyota needs such a person. Thank you!
5/29/2019
Ruperto M. VERIFIED CUSTOMER
????
5/29/2019
SABINO M. VERIFIED CUSTOMER
Laura Tan is Amazing!
Great service from her , she took her time explaining everything
I would buy another Vehicle from Her, and I will send friends, family members to her.
5/29/2019
Lupe D. VERIFIED CUSTOMER
I have been very happy with Johan's ****professionalism at every time I have taken my car for service. As you may see I have always requested him after the first time he assisted me for the service of my RAV4. He transmits great energy, very positive, attentive and gives undivided customer attention. Happy with your service department, thanks to Johan's dedication.
5/28/2019
DEBORAH C. VERIFIED CUSTOMER
good friendly informative associate.
5/28/2019
Leontine G. VERIFIED CUSTOMER
Mr. Joseph Perez Baez was highly professional, respectful and an educator about my vehicle. Helping me tobmake the right decisions for my 2015 Toyota Carolla. I want to keep my car running correctlycfor years to come andvwith the great customer service and knowledge Mr. Baez assisted me with I will be anle to do just that! Thank you Longo Toyota and Thank you Mr. Baez!
Leontine G
5/28/2019
Vilma C. VERIFIED CUSTOMER
Marissa did a great job of keeping me updated and even got my car out faster then expected.
5/28/2019
Jian L. VERIFIED CUSTOMER
For an oil change only service with an appointment, from the time of arrival to sit in the car again is took more than 3 hours