Mandi Davis provides the best customer service ever, she is the best person to deal with at Longo
11/24/2019
Jim K. VERIFIED CUSTOMER
Charged $150 for just finding a un-switch off light is too costly for me, If this problem found in the initial work and saved the original battery that will be great and this is essential tasks for a dialor. This repair work is not perfect and no worthy. My rating satisfied is for Mr. Su for his courtesy and get the jobs down.
11/24/2019
Jim K. VERIFIED CUSTOMER
Charged $150 for just finding a un-switch off light is too costly for me, If this problem found in the initial work and saved the original battery that will be great and this is essential tasks for a dialor. This repair work is not perfect and no worthy. My rating satisfied is for Mr. Su for his courtesy and get the jobs down.
11/24/2019
HELEN H. VERIFIED CUSTOMER
Very happy with the time it took, and the friendly,and helpful experience thank you.
11/24/2019
RAQUEL G. VERIFIED CUSTOMER
Service was great Agustin was very helpful
11/24/2019
Miguel A. VERIFIED CUSTOMER
When I went to the pickup area and signed off on the paperwork, the representative didn't tell me to check in with the attendant outside. I waited for about 15 min before I noticed other customers going to him after going to the pickup desk. My car came out not too long afterwards but the process is a little confusing/complicated.
11/24/2019
PEDRO S. VERIFIED CUSTOMER
Good service
11/24/2019
OMAR S. VERIFIED CUSTOMER
Awesome service thank u
11/24/2019
Efren C. VERIFIED CUSTOMER
I never went to longo please stop ???? ? texting me. Thank you
11/23/2019
Laura D. VERIFIED CUSTOMER
Very pleased with his customer service. Great experience.
11/23/2019
Wendy H. VERIFIED CUSTOMER
I used to get update on my car. Today I didn’t even have them show me my paperwork. Just sign here sign here.
11/23/2019
BRIAN C. VERIFIED CUSTOMER
Johan provides excellent customer service
11/23/2019
NELSON C. VERIFIED CUSTOMER
Bruce was truly professional. He thoroughly informed me of my vehicle's needed maintenance. The entire Longo crew which I encountered had a pleasant attitude. Toyota should be very proud of this dealership.
11/23/2019
Loi H. VERIFIED CUSTOMER
Professional services and friendly staff
11/23/2019
ZACARIAS B. VERIFIED CUSTOMER
He answered all my questions and took the time to show and explain what they’d be doing during the service. He took the time to call and notify us of any time extensions/added services that may have been needed which was greatly appreciated.
11/23/2019
ADRIAN V. VERIFIED CUSTOMER
He is very kind. He knows what he does.
I trust him fully. He also tells what needs to be done next time.
11/23/2019
Sergio S. VERIFIED CUSTOMER
I had to wait almost 3hrs for an oil change and had to ask for update
11/23/2019
Margarita S. VERIFIED CUSTOMER
Great
11/23/2019
KIN L. VERIFIED CUSTOMER
There’s still have a little bit no good, that is I wait too long (almost 5 hrs) for change 2 tires. Edward estimate the finished time is too bad. It is a big difference with the real time. But he is very nice guy.
11/23/2019
Tal B. VERIFIED CUSTOMER
I was extremely delighted to be in and out within less than an hour without an appointment! Excellent service!