He was very nice. And attentive. I was greeted by a "senior" member before him for some part that was broken on my car and that guy was super rude! I guess some Senior members have really big egos and they forget how to treat customers but when I was passed on to Joseph, he was awesome. Great customer service! Some of those big shots could learn a thing or two from Joseph.
2/12/2020
Diana H. VERIFIED CUSTOMER
Great service man
2/12/2020
John B. VERIFIED CUSTOMER
Yes noli was very professional and very expedient with the process. I was very satisfied
2/12/2020
Mary M. VERIFIED CUSTOMER
Issue was not resolved with my car
2/12/2020
SAI F. VERIFIED CUSTOMER
Excellent
2/12/2020
Shuangfa J. VERIFIED CUSTOMER
He is the best
2/12/2020
JIELI W. VERIFIED CUSTOMER
good service
2/12/2020
Mark C. VERIFIED CUSTOMER
Noeli was great helped me and answered all my questions amazing !! Will be back with him
2/12/2020
Wanjung C. VERIFIED CUSTOMER
On my way back, the car's tire lights turned on again
2/12/2020
CARLOS A. VERIFIED CUSTOMER
Nice and fastest customer service. Thanks
2/12/2020
ANDREW L. VERIFIED CUSTOMER
I brought in my car at 9:40 am and was told my car would be ready in 2-3 hours. Unfortunately I did not leave Longo until 1:15 pm. Monte was nowhere to be found and I had to speak to another advisor to check on my car. On top of that, my driver side window was rolled down when I was given my car. I rolled the window up and it appeared someone spit on the outside of my driver side window. Poor customer service considering I just purchased Toyota Care Plus for $329.
2/12/2020
Ricardo D. VERIFIED CUSTOMER
Excellent service!
2/12/2020
SUSAN B. VERIFIED CUSTOMER
Kayla Santos had great customer skills and answered all my questions. I am always satisfied with Toyota service.
2/12/2020
Armen S. VERIFIED CUSTOMER
It took too long. In the beginning you told me it will take 1,5 hours, it took 2 hours. You are too slow, no attention to customers.
2/12/2020
PEDRO R. VERIFIED CUSTOMER
Great service advisor.
2/12/2020
ALMA C. VERIFIED CUSTOMER
Kudos to all you’re staff. Amazing customer Service!!!
2/12/2020
Brent M. VERIFIED CUSTOMER
The service was good, but my radio is still turning off and kicking my phone off of the Bluetooth. Unfortunately, I will have to make another appointment
2/12/2020
LI T. VERIFIED CUSTOMER
Mandi take care customer very very nice.she’s service very good.
2/12/2020
Asgar S. VERIFIED CUSTOMER
Emily was of great help when I arrived to collect my car after various services and a recall. The car was left quite dirty, with the fender and front bumper having large amounts of what appeared to be oil and coolant. This was unacceptable as the car is well taken care of and still looks new even though it was purchased in 2012. I was worried that the coolant sitting on the paint would harm it. Emily offered to detail the car and apologized for the issue and for having to keep the car for another two days. The car looked much better after the detail and Emily was great to deal with. Bruce, my original advisor, was also fantastic.