Longo Toyota Auto Repair Service

Andrew was great! Very attentive and help me out with my car issues! Thank You!

Front head lights are not inspected, yet your service engineers placed a checkmark over it

Agustin provided excellent service. He quoted me two hours for my service and I had my car ready less than that. Very happy.

Made appt for 8:45am. Appointment ignored first come first served with a 3 hour wait for an oil change! After hours waiting car returned but told me my check engine light was on. But I have to bring it back because you don't do diagnostic on Sunday! Never coming back and spreading the word.

Took care of everything I needed, was very helpful, and got me in and out promptly. Great service.

Andrew was great and attentive, as well as the cashier Laura. I will gladly return to them and for them!

He was professional and friendly

I feel you make people pay more money

The only thing that I didn’t like was that they did not wash my car As per usual. And when I asked about it they said the machine was down. The technician Albert was great very nice And friendly. Everyone was very nice. No one is ever rude or disrespectful or in a bad mood. Thank you.

Mandi is great. Customer friendly and very clear with her communication.

Thank you Nestor for everything

They didn't wash the car.

I brought may car in for the 30,000 mile service on my Mirai. I was told that it would take a few hours but that I would be given a complimentary loaner during that time. When I went to check out the car, Enterprise informed me that if I did take a car, it would be coming out of my “Mirai days.” I opted to request the complimentary shuttle instead. As it was close to 2p on Saturday, I was informed that although the shuttle could take me to my destination, it would not be able to bring me back to the dealership. I agreed to the terms. After waiting for almost half an hour, there was still no shuttle. The desk finally called an Uber but did not tell me that that was the plan. Instead, I got a call from the Uber driver himself telling me he was there to pick me up. As soon as I got into the car, the Uber driver said the trip had been canceled. I went back to the desk, where the service attendant apologized for the confusion, and then reordered the Uber. When I finally picked up my car at the end of the day, it was not even washed! Normally my experiences at Longo have always been great, but seeing my unwashed car after a day of disappointment just really left a bad taste in my mouth. Not up to the normal standard at all.

Good work

Jimmie provided excellent service, updated me with service progress. A bit disappointed with Longo though, no car wash for my last two services, kept saying broken car wash, already 6 months still hasn’t been fixed.

Monte was awesome. He was helpful and took care of my concern with my car. I appreciate his thoroughness and communication.

Mandi was awesome and very helpful. She was very kind and polite. Logo needs more employees like her.

Very good

La revisión que iciso la persona no quedo bien

Very good customer service very satisfied