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Real Reviews from VERIFIED CUSTOMERS
James A. VERIFIED CUSTOMER
Thanks and well done. Quick and friendly service. Thanks Josh and the exceptional mechanic.
7/25/2021
Hollie M. VERIFIED CUSTOMER
Time will tell as my oil change light typically isn’t reset properly and the light will come on in about 50 miles
7/22/2021
Richard B. VERIFIED CUSTOMER
Very Professional.
7/22/2021
James B. VERIFIED CUSTOMER
Everyone at Key auto Mall went above and beyond to make our experience the best it could possibly be. We are loving our new vehicle and happy to refer anyone to Key Auto mall
7/19/2021
Susan F. VERIFIED CUSTOMER
Tremendous service. Very pleased.
7/15/2021
Tony F. VERIFIED CUSTOMER
Would have appreciated them reaching out when changes to the timeline occurred on getting my vehicle back. The only way I knew what was going on was due to me calling. I called in advance to ensure all parts were in. I realize issues occur but was told 1 week it took 2 and a half.
7/14/2021
Franklin B. VERIFIED CUSTOMER
Everything was accomplished quickly and professionally - hoping there isn’t a problem down the road. Josh was excellent!! Question - is there a reason no sticker was applied reminding me when the next oil change is due? Thanks!
7/12/2021
Rachael D. VERIFIED CUSTOMER
Top notch! My car looks and drives perfectly!
7/10/2021
Lyle D. VERIFIED CUSTOMER
I'm always happy with service from KEY.
7/10/2021
Marann G. VERIFIED CUSTOMER
Good custermer service
7/9/2021
Richard C. VERIFIED CUSTOMER
Very pleased with the way I have been treated with an ongoing warranty issue
7/8/2021
Debbie J. VERIFIED CUSTOMER
Everything went smooth and so far really good. I will be back for more service.
7/8/2021
Ronald C. VERIFIED CUSTOMER
Service personnel were courteous and were there to ensure that my concerns were addressed.
7/4/2021
Jessica G. VERIFIED CUSTOMER
Thank you so much taking good care of my car
7/3/2021
Alison T. VERIFIED CUSTOMER
Josh was great. Service time was decent for what I done.
7/2/2021
Dawn J. VERIFIED CUSTOMER
I dont recall Beverly I worked with Scott
6/30/2021
Ann V. VERIFIED CUSTOMER
I have always been very satisfied with the service at Key and this time was no different. The work is well done and the personnel are friendly.
6/29/2021
Tabarek A. VERIFIED CUSTOMER
Great service
6/27/2021
Kristen H. VERIFIED CUSTOMER
Best service ever! If I lived here I wouldn’t go anywhere else. I was stranded 3 hours from home with a flat tire and they treated me like family. On a busy day, several employees hunted down a tire, found one, but had to overnight it, which was phenomenal! They drove me to and from my hotel, offered me anything they could to make me feel comfortable - phone chargers, transportation, personal cell phone numbers, and a wealth of kindness. Covid has severely impacted car parts, tires, rental cars, and shipping logistics more than I ever imagined. Everyone at Key Auto Mall made a frustrating and difficult situation better for me on *many levels. I can’t thank them enough. Best service I’ve ever had anywhere - hands down!
6/26/2021
Blair P. VERIFIED CUSTOMER
Josh was a great help and very informative. He practiced Clear communication and provided expectation management. Maintenance was completed in a reasonable time and to a good standard. Happy with the service provided to me.
6/26/2021